7 weeks ago
Assistant Community Manager
Richmark Property Management
Windsor, CO (On-site)Full time
Marketing jobs
2 marketing jobs
All marketing roles in the US
Get alerts for this search
All marketing roles in the US
Get alerts for this search
Assistant Community Manager
Windsor, CO (On-site)
Salary Not AvailableEntry Level3+ years expFull time
Posted 7 weeks ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own on-site resident experience and leasing operations with a focus on timely issue resolution, occupancy attainment, renewals, and community events.
- On-site Operations: resolve complaints, coordinate with maintenance, and organize events to drive resident appreciation.
- Leasing & Retention: manage lead response, achieve occupancy targets, deliver renewal offers, and handle delinquency coordination with finance.
Job Description
Responsibilities
- Enthusiastically embraces the company culture, provides a welcoming environment for residents and guests, demonstrates our drive to maintain the highest of standards, and provides the best possible experience for everyone on site.
- As a customer service expert, the Assistant Community Property Manager quickly responds to all complaints, questions, and requests, rushing forward to address and resolve all issues.
- The Assistant Community Property Manager seeks help from the Community Manager and/or maintenance staff to quickly resolve issues as required to ensure resident satisfaction.
- Directs leasing team to assure that all leads are responded to quickly and professionally, achieve occupancy goals at or above budget expectations.
- Verifies that all incoming traffic has been logged using the resident management software and that all follow-up contacts have been completed each day.
- Possesses superior product knowledge, including pricing and availability, specific floorplan information, and details of property amenities and common areas.
- Maintains excellent awareness of the local market and completes all market surveys as required.
- Has working knowledge of the local community, including local schools, business, and events.
- Ensures that renewal offers are delivered timely and works to bolster resident retention.
- Takes the lead in organizing community events, works to foster a strong sense of resident appreciation.
Requirements
- High school diploma or equivalent is required.
- 3+ years of experience in property management is required.
- Proficiency in Microsoft Excel and Word, and proficiency in property management software
- Excellent customer service skills.
- Experience in social media and technology.
- Ability to act independently and make decisions.
- Excellent verbal and written communication skills.
- Flexibility to work weekends, overtime, and other unscheduled time if needed.
Richmark Property Management
We are a family-owned Company dedicated to the execution of quality projects and initiatives that enhance communities.
Traffic Signals
Monthly Visitors
1.6K
Traffic Source Mix
Search
38.5%
Direct
37.5%
Referral
13%
Social
7.7%
Paid
1.8%
Headcount Trend
Current headcount: ~27
Marketing Team
Marketing Team Size
6 (22% of company)