5 weeks ago
Account Manager
GroundTruth
New York City, NY (Hybrid)Full time$82K/yr – $100K/yr
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Account Manager
New York City, NY (Hybrid)
$82K/yr – $100K/yrMid Level2+ years expFull time
Posted 5 weeks ago
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Job Summary
Own the client-facing sales support and analytics bridge, turning data into growth opportunities and guiding strategic account plans across direct and media-agency clients.
- Operational ownership: align pre- and post-sale actions with client priorities, deadlines, and sales cycles.
- Insight-driven strategy: translate campaign data and historical performance into actionable recommendations and quarterly reviews.
- Sales enablement and upsell: drive strategic opportunities with executives, partnering with AEs to navigate stakeholders and expand investments.
Job Description
Responsibilities
- Own pre- and post-sale operational support for the direct sales organization in a fast-paced, client-facing environment, managing priorities and meeting deadlines effectively
- Utilize campaign data, analytics, and insights to inform strategy
- Enhance account team and client knowledge by building strategic account plans and driving successful sales strategies
- Translate data into compelling narratives through reportable insights, wrap-up reports, and quarterly business reviews
- Develop and maintain strong customer relationships, acting as a key point of contact for clients (both direct and via media agencies and trading desks)
- Actively participate in client meetings, clearly articulating opportunities and aligning solutions to client objectives using GroundTruth’s product suite
- Identify and drive upsell opportunities by proactively recognizing client needs and influencing investment decisions
- Support the Account Executive throughout the sales process while helping solve challenges, take ownership of outcomes, and navigate client stakeholders
Requirements
- 1–2 years of media experience in a client-facing or fast-paced environment
- Bachelor’s Degree or 3+ years of experience in a related field (ad tech, customer success, project management)
- Strong analytical and problem-solving skills, with the ability to interpret data, draw conclusions, and make recommendations
- Excellent organizational and project management skills, with the ability to prioritize and deliver high-quality work on time
- Strong written and verbal communication skills, with confidence engaging stakeholders at all levels
- A strategic mindset, with the ability to understand and articulate sales opportunities at a client level
- Adaptability and flexibility to pivot quickly in response to evolving business needs
- Proficiency in Office Suite, PowerPoint or Keynote, and Salesforce
- Technical aptitude with a willingness to learn and adopt new tools and technologies
Benefits
- Be part of a dynamic team: Join a fun, fast-paced environment where your ideas matter and your impact is felt.
- Opportunities for growth: We believe in internal development, offering plenty of opportunities to learn, grow, and advance your career within the company.
- Flexibility: We offer a remote-first philosophy and flexible PTO policy, allowing you to balance work with your personal life.
- Collaborative culture: Work alongside passionate, creative, and motivated colleagues who support each other and encourage new ideas.
- Comprehensive benefits package: At GroundTruth, we want our employees to be comfortable with their benefits so they can focus on doing the work they love. We offer:
- Fully-paid medical premiums for employees
- 401(k) employer match
- Generous parental leave
- Wellness and gym reimbursement
- Family and pet expense reimbursement
- Education and coaching reimbursement program
- Daily lunch credit when working in-office
- Fully stocked snacks and beverages in-office
- Option for mobile phone reimbursement or separate company phone
- Equity analysis to ensure fair pay
GroundTruth
4.1 Glassdoor
GroundTruth is an advertising platform that drives in-store visits and other real business results. Using observed real-world consumer behavior, including location and purchase data, we create targeted advertising campaigns across all screens for advertisers. We then measure how consumers respond to the campaigns, including if they physically show up to a store location or website, to understand the real business results generated by a brand’s advertising.Learn more at groundtruth.com
Founded in 2009
New York, New York, USA
379 employees (42 in marketing)
79% recommend to a friend
94% CEO approval
Traffic Signals
Monthly Visitors
39.3K
Monthly Google Ads Budget
$118K
Traffic Source Mix
Search
41.2%
Direct
45.5%
Referral
9.6%
Social
2.2%
Paid
1.3%
Headcount Trend
Current headcount: ~379
Marketing Team
Marketing Team Size
36 (9% of company)
Marketing Roles Posted (Last 30 Days)
2
Funding
Total Funding
$134.5M
Last Raise
$18M
Series F, 8 years ago
Funding History
- Jul 2018Series F • $18M
- Nov 2016Series E • $42.5M
- Oct 2016Secondary Market
