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Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank) logo
13 days ago

Email Marketing Operations Manager

Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank)

Denver, CO (On-site)Full time$90K/yr – $100K/yr

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Marketing jobs in the US

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Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank) logo

Email Marketing Operations Manager

Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank)

Denver, CO (On-site)

$90K/yr - $100K/yrIn-houseFull-timeMid level5+ years exp.
13 days ago
Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank) logo
Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank)

Email Marketing Operations Manager

Denver, CO (On-site)

$90K/yr – $100K/yrMid Level5+ years expFull time

Posted 13 days ago

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Job Summary

Own the lifecycle platform from architecture to delivery, leading multi-brand migrations, automations, and data integrity across seven brands. Manage end-to-end workstreams including platform migrations, AI-enabled automation expansion, and cross-brand data governance.

  • Own migrations and net-new implementations across Braze and related stack
  • Lead offshore teams and vendor integrations for ROI
  • Build scalable, AI-enabled automation and governance

Job Description

Responsibilities

  • Braze and the broader lifecycle marketing technology stack across all seven brands, spanning email, SMS, push, and onsite acquisition
  • Lifecycle platform architecture and migration strategy: primary technical owner and project manager for migrations, net-new implementations, and major lifecycle technology initiatives
  • Identity resolution, event-level data integrity, and cross-brand lifecycle systems, as the primary lifecycle technical lead
  • Automated journeys for acquisition, retention, and long-term program health, built and maintained in line with marketing goals
  • Management of two offshore associates
  • Vendor relationships and technology integrations, managed for maximum ROI
  • The lifecycle team's operational workflow in Asana: automations for campaign handoffs, assignments, status transitions, and recurring batch-and-blast processes
  • The existing lifecycle automation codebase, workflows, and scheduled jobs
  • Day-to-day project management for lifecycle campaign execution across Lifecycle, Creative/Design, and other stakeholders
  • Scalable, efficient lifecycle operations: design, implement, and optimize the processes and technology that support growth and retention

Requirements

  • 5+ years in marketing operations, CRM operations, or lifecycle technology, mostly hands-on in the platform
  • Have deep Braze expertise: Canvas, segmentation, Liquid, custom events and attributes, and the data model underneath them
  • Write and maintain code that runs in production (scripts, API integrations, scheduled jobs) and can explain it to people who don’t code
  • Have led at least one ESP or CDP migration or net-new platform implementation end to end
  • Understand identity resolution and event data pipelines, and are comfortable in Snowflake or similar
  • Write clear technical requirements and acceptance criteria for engineering teams
  • Have managed direct reports (offshore or nearshore teams a plus)
  • Know email and SMS deliverability and compliance (CAN-SPAM, TCPA, CCPA)
  • Bring a DTC e-commerce background (preferred), with multi-brand experience a plus
  • Own their systems: when something breaks, they find out before a stakeholder does

Benefits

  • generous PTO, volunteer days off, health benefits (Medical, Dental, Vision, Disability), 401(k) with company match, paid parental leave, plus Havenly-specific perks: free design services, furniture discounts, and merchandise/anniversary credits
Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank) logo

Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank)

2.3 Glassdoor

Open the door to better living. Havenly Brands is on a mission to redefine how people shop for home. Bringing together best-in-class home brands with inspired and accessible interior design services, Havenly Brands is the modern destination for all things home.

Founded in 2014
Denver, Colorado, USA
464 employees (336 in marketing)
havenlybrands.com
23% recommend to a friend
32% CEO approval

Salaries

Posted range

$90K/yr – $100K/yr

Taken straight from the job posting.

See all Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank) salaries

Marketing Team

Marketing Team Size
23 (5% of company)
Median Career Experience
9 years
Median Tenure
1.3 years
Marketing Roles Posted (Last 30 Days)
1

People

Marketing Leadership

Wendy Chandler
Wendy Chandler
Brand Strategy Manager
At the company for 2 years 4 months

Funding

Total Funding
$85.8M
Last Raise
$28M
Series Unknown, 4 years ago

Funding History

  • Dec 2021
    Series Unknown
  • Jun 2021
    Series C • $28M
  • Jun 2020
    Series Unknown

Traffic Signals

Monthly Visitors
2.1K
Traffic Source Mix
Search
40.9%
Direct
39.5%
Referral
5.8%
Social
12.5%
Paid
1.2%

Headcount Trend

Current headcount: ~464

News about Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank)

EXCLUSIVE: Interiors Platform Havenly Brands Trained Its Own AI Design Assistant
Oct 16, 2025 • WWD
Inside Havenly’s Growth: Lee Mayer On Acquisitions, Interior Define, And The Role Of AI In Design
Sep 16, 2025 • Forbes
Havenly CEO ponders price increases as part of broader tariff-fueled retooling
Apr 4, 2025 • Furniture Today

Links

havenlybrands.comLinkedInX (Twitter)Crunchbase

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