The Manager, Media Relations will play a central role in advancing Chubb's reputation. Reporting to the Director of Global Media Relations, this experienced professional will help shape and execute Chubb's external messaging and brand reputation through earned news placements, drafting press releases, statements and executive talking points; serving as a point of contact for reporters; and preparing Chubb leaders for media engagements. The role will also lead Chubb's media monitoring, measurement and intelligence function, bringing a data- and AI-forward mindset to how the company measures and optimizes earned media impact. The role sits within Chubb's Global Communications organization in our New York City office.
Key Responsibilities
Media Relations:
- Draft, edit and distribute press releases, statements, media pitches, briefing memos and executive talking points across a range of business, product and corporate topics.
- Identify proactive story opportunities and pitch top-tier and trade publications.
- Serve as a point of contact for reporters, responding to inquiries with sound news judgment and partnering with subject-matter experts, business units and Legal.
- Prepare Chubb executives for media and event speaking engagements, including interview prep and message development.
- Develop and execute GEO/AEO-optimized external content designed to increase message visibility among news reporters.
- Collaborate across social media, content, internal communications, marketing and business units to ensure earned media efforts are coordinated and promoted across Chubb platforms.
Media Monitoring, Analytics and Intelligence:
- Support Chubb's global media monitoring team: set priorities, support a globally distributed team, and build the standards, templates and playbooks that allow the function to scale consistently across geographies.
- Operate and strengthen Chubb's news monitoring and real-time crisis intelligence capabilities.
- Shape Chubb's news briefing reports, ensuring senior leaders receive curated coverage with context, at a cadence and in formats that meet objectives.
- Own Chubb's media measurement framework: defining priority KPIs and translating them into outcomes tied to Chubb's business priorities.
- Apply AI models and strategies to scale core monitoring functions, including sentiment analysis and entity tagging that identifies Chubb, competitors, and products across coverage.
- Support Chubb's AI visibility strategy: track how Chubb is mentioned in LLM responses and execute AI media relations strategy in partnership with business and marketing units.
- Manage the budget and day-to-day relationship with media monitoring vendors.
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
