SalaryGuide
AboutPricingFor Employers

Marketing jobs

1 marketing jobs

Alaska Airlines logo
8 days ago

Market & Customer Intelligence Manager

Alaska Airlines

SeaTac, WA (Unknown)Full time$100K/yr – $150K/yr

All marketing roles in the US

Get alerts for this search

All marketing roles in the US

Get alerts for this search

1 jobs
Alaska Airlines logo

Market & Customer Intelligence Manager

Alaska Airlines

SeaTac, WA (Unknown)

$100K/yr - $150K/yrIn-houseFull-timeSenior level4+ years exp.
8 days ago
Alaska Airlines logo
Alaska Airlines

Market & Customer Intelligence Manager

SeaTac, WA (Unknown)

$100K/yr – $150K/yrSenior Level4+ years expFull time

Posted 8 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own and translate market, competitor, and consumer insights into strategic decisions across functions, while mining opportunities for revenue and cost optimization.

  • Identify opportunities and develop actionable recommendations for strategy and commercial decisions
  • Build business cases with key assumptions, projections, and risks
  • Support stakeholders with regular market trend updates and performance metrics

Job Description

Responsibilities

  • Serves as a subject matter expert in customers and competitors through analysis, providing insights and assessing the impact of major strategic decisions around these topics.
  • Apply deep knowledge in market analysis to identify/size opportunities and competitor trends, that lead to insights that support strategic decision making.
  • Utilize advanced analytics to analyze large datasets, extract meaningful insights and develop actionable recommendations.
  • Provides ad-hoc analysis as needed for the department in support of commercial decisions, product design, partner negotiations, company presentations, and internal/external communications.
  • Influence cross-functionally and build relationships with internal teams such as finance, marketing, ecommerce, network and revenue management to foster collaboration and cohesive approaches to strategic questions and commercial objectives.
  • Identify and explore innovative opportunities for revenue generation and cost optimization within the industry.
  • Effectively communicate complex analysis and strategic recommendations to stakeholders, providing regular reports on key performance metrics and market trends.
  • Create business cases and/or decision analysis to support proposed strategies, outlining key assumptions, financial projections, and potential risks.

Requirements

  • 4 years of experience in consumer insights, business analytics, competitive intelligence, strategy, economics, or related area.
  • Advanced working knowledge in consumer insights, competitive and product analysis.
  • Proven track record of applying insights to business strategy.
  • Excellent communication skills (both written and verbal) and strong interpersonal skills with the ability to drive outcomes.
  • Bachelor's degree, or an additional 2 years of relevant training/experience in lieu of this degree.
  • Proficiency in SQL and data analysis.
  • High school diploma or equivalent.
  • Minimum age of 18.
  • Must be authorized to work in the U.S.

Preferred

  • Skilled in presenting and storytelling data-driven strategic insights, including use of visualization tools (Tableau).
  • Employs a strong understanding of revenue products, as well as product merchandising and optimization strategies.
  • Ability to establish cross-functional, collaborative relationships with other teams, valuing diversity and inclusivity.
  • Strong understanding of strategy development and drawing insights and implications from competitor moves.

Benefits

  • Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental and vision benefits
  • Generous 401k match program
  • Annual bonus plans
  • Generous holiday and paid time off
Alaska Airlines logo

Alaska Airlines

We’re creating an airline people love. It begins with each Alaska Airlines employee, bringing unique strengths and energy to our work in the air and on the ground. Every day, we go beyond what’s expected and reach for the remarkable, together.Welcome to our LinkedIn page. We like conversations on our page, but comments that contain profanity, hate speech, spam or are otherwise offensive will be removed. Out of respect for our employees' privacy, we reserve the right to hide or remove any post or comment that is disparaging or has negative intent towards our employees.Our Social Care Team is here for you 24/7. If you require assistance or need an official response, please contact us at http://bit.ly/ContactAK.

Founded in 1932
Seattle, Washington, USA
13K employees (292 in marketing)
alaskaair.jobs

Traffic Signals

Monthly Visitors
16.1M
Monthly Google Ads Budget
$2.8M
Traffic Source Mix
Search
45.1%
Direct
48.2%
Referral
5.2%
Social
0.4%
Paid
0.9%

Headcount Trend

Current headcount: ~12.9K

Marketing Team

Marketing Team Size
151 (1% of company)
Median Career Experience
15.5 years
Median Tenure
3.3 years
Marketing Roles Posted (Last 30 Days)
2

People

HR / Recruitment

Connie Wong
Connie Wong
Content Designer, Culture, Talent & Employer Brand // Instructional Designer
At the company for 2 years 10 months

Marketing Leadership

Eric Edge
Eric Edge
VP, Brand & Marketing
At the company for 3 years 10 months
Hilary Palanza
Hilary Palanza
Director, Brand Marketing
At the company for 1 year 3 months
Madeleine Manzano
Madeleine Manzano
Director, Brand Activation
At the company for 8 years 7 months
Tim Thompson, MBA/TM
Tim Thompson, MBA/TM
Director, Public Relations and Marketing - Alaska
At the company for 14 years 11 months

Recent News

The ultimate traveler’s gift guide for Alaska Airlines and Hawaiian Airlines
Dec 11, 2025 • Alaska Airlines
Alaska Airlines is now selling tickets for new nonstop flights between Seattle and London Heathrow on Boeing 787 Dreamliner aircraft
Dec 9, 2025 • Alaska Airlines
Alaska Airlines sets date for debut of nonstop London service
Dec 9, 2025 • The Points Guy
Cockpit audio reveals chaos as off-duty Alaska Airlines pilot tried to shut off engines
Dec 6, 2025 • KGW
Just how much did an IT failure cost Alaska Air?
Dec 5, 2025 • The Seattle Times
Alaska Airlines and Hawaiian Airlines soar to the top of Thanksgiving travel
Dec 2, 2025 • Alaska Airlines
They were saving up Alaska Air miles. Then their accounts got drained
Nov 29, 2025 • Anchorage Daily News
Inside the SeaTac room where Alaska Airlines handles travel chaos
Nov 26, 2025 • The Seattle Times
Alaska Airlines is the official airline of the Seattle Torrent
Nov 21, 2025 • Alaska Airlines
Alaska Airlines sets launch date for first Europe route
Nov 19, 2025 • Travel Weekly
From summit to solutions: Alaska Airlines and Hawaiian Airlines partners with MT2030 to empower mountain communities
Nov 18, 2025 • Alaska Airlines
Former Alaska Airlines pilot who tried to shut down engines midflight avoids prison time
Nov 17, 2025 • ABC News
Alaska Air Group names new senior leaders across Alaska Airlines and Horizon Air
Nov 15, 2025 • Maui Now
Alaska Airlines puts first Europe flights on sale
Nov 13, 2025 • The Points Guy
Ready, set, Italia! Alaska Airlines opens ticket sales for new nonstop flights between Seattle and Rome on widebody 787 Dreamliner aircraft
Nov 13, 2025 • Alaska Airlines
Alaska Airlines Opens Fares for New Route to Rome
Nov 13, 2025 • TravelPulse
Alaska Airlines plots global expansion in coming years
Nov 9, 2025 • The Points Guy
Alaska Airlines to cancel flights at SEA Airport starting this Friday
Nov 6, 2025 • FOX 13 Seattle
Is the Alaska Airlines Flight Pass Even a Good Deal?
Nov 3, 2025 • NerdWallet
After another major outage, Alaska Airlines taps Accenture to audit technology systems
Oct 31, 2025 • GeekWire
Alaska Airlines will chop some Los Angeles and San Francisco routes
Oct 31, 2025 • Travel Weekly
After tech failures impact flights, Alaska Airlines promises major fixes
Oct 31, 2025 • Alaska's News Source
Alaska Airlines to audit IT systems after global outage
Oct 31, 2025 • Reuters
Alaska Airlines adds 4 new flights to these US cities from PDX
Oct 30, 2025 • Statesman Journal
Alaska Airlines and Hawaiian Airlines reach major integration milestone: a single operating certificate
Oct 29, 2025 • Alaska Airlines
Alaska Airlines hit by 3rd IT failure in 3 months amid global Microsoft outage
Oct 29, 2025 • KOMO
Alaska Airlines restores key systems after global Microsoft outage
Oct 29, 2025 • Alaska's News Source
Alaska Airlines’ websites go down, again
Oct 29, 2025 • The Seattle Times
Alaska Airlines says website, app down amid global Azure outage
Oct 29, 2025 • Reuters
Microsoft Azure outage disrupts Alaska Air, Hawaiian Airlines systems
Oct 29, 2025 • FOX 13 Seattle
Alaska Airlines announces 5 new nonstop routes from San Diego International
Oct 28, 2025 • NBC 7 San Diego
Alaska Airlines adding 4 new non-stop flights out of PDX
Oct 27, 2025 • KATU
Alaska Airlines launches exclusive business-class lounge
Oct 27, 2025 • MyNorthwest.com
Alaska Airlines announces San Diego nonstops at OAK
Oct 27, 2025 • Oakland San Francisco Bay Airport
Alaska Airlines is cutting five big routes from SFO — here’s what’s changing next year
Oct 27, 2025 • San Francisco Chronicle
Alaska Airlines strengthens commitment to San Diego, Portland and Hawai‘i with 13 new routes, and adds more flight frequencies across our network
Oct 27, 2025 • Alaska Airlines
Alaska Airlines introduces nonstop routes with increased commitment to San Diego, Portland and Hawaiʻi
Oct 27, 2025 • Maui Now
Alaska Airlines slashes SFO routes in exchange for SoCal hub
Oct 27, 2025 • SFGATE
Alaska Airlines’ IT outage could cost it $26 million
Oct 27, 2025 • The Seattle Times
Alaska Airlines Unveils 13 New West Coast Routes
Oct 27, 2025 • Airways Magazine
Alaska Airlines announces 2 new cities, 13 routes in latest expansion
Oct 25, 2025 • The Points Guy
Alaska Airlines resumes operations after IT outage canceled hundreds of flights
Oct 24, 2025 • ABC7 San Francisco
Alaska Airlines resumes operations after an IT outage grounded its flights for hours
Oct 24, 2025 • AP News
Alaska Airlines will 'diagnose our entire IT infrastructure' after latest outage disrupts 49,000 passengers
Oct 24, 2025 • GeekWire
Alaska Airlines Grounds Flights After System Meltdown
Oct 24, 2025 • Yahoo Finance
Alaska Airlines vows IT upgrades after outage forces 400 flight cancellations
Oct 24, 2025 • Reuters
Alaska Airlines returns to normal after IT outage
Oct 24, 2025 • Hawaii News Now
Alaska Airlines restores operations after widespread technology issue grounded flights nationwide
Oct 24, 2025 • Fox Business
After another IT outage, Alaska Airlines is bringing in outside help
Oct 24, 2025 • The Seattle Times
Alaska Airlines working to 'normalize operations' after ground stop lifted
Oct 24, 2025 • abcnews.go.com
Alaska Airlines resumes operations after IT outage canceled hundreds of flights
Oct 24, 2025 • ABC7 Los Angeles
Alaska Airlines says recent performance 'is not acceptable,' rebooking passengers
Oct 24, 2025 • KOMO
Alaska Airlines announces a second nonstop destination from RDU
Oct 24, 2025 • Raleigh News & Observer
Alaska Airlines resumes its flights after nationwide grounding due to IT outage
Oct 24, 2025 • Los Angeles Times
Alaska Airlines to cancel Austin-San Francisco route next year
Oct 24, 2025 • KXAN Austin
Alaska Airlines issues ground stop due to IT issues | Spokane News
Oct 23, 2025 • NonStop Local KHQ
Alaska Airlines issues temporary ground stop for IT outage
Oct 23, 2025 • MyNorthwest.com
UPDATE: Alaska Airlines resumes flights after IT outage grounded entire fleet
Oct 23, 2025 • Alaska's News Source
Alaska Airlines flights resume after IT outage
Oct 23, 2025 • The Seattle Times
Alaska Airlines flights start again following IT outage
Oct 23, 2025 • Cascadia Daily News
Alaska Airlines restoring operations after IT outage prompts ground stop
Oct 23, 2025 • azcentral.com and The Arizona Republic
Alaska Airlines resumes operations after 8-hour long IT outage canceled hundreds of flights
Oct 23, 2025 • CNN
More than 49,000 Alaska Airlines customers impacted by IT outage
Oct 23, 2025 • KING5.com
Alaska Airlines resumes operations after an IT outage grounded its flights for hours
Oct 23, 2025 • KPTV
Alaska Airlines flights grounded across US due to IT outage
Oct 23, 2025 • BBC
Alaska Airlines flights grounded due to IT outage, FAA says
Oct 23, 2025 • NBC Los Angeles
Alaska Airlines flights grounded due to IT outage
Oct 23, 2025 • KRON4
Alaska Airlines updates popular 3 free checked bag policy
Oct 20, 2025 • KNOM Radio Mission
Pierce County man 'humiliated' by Alaska Airlines flight attendant over use of hearing aids
Oct 18, 2025 • KING5.com
Alaska Airlines and Hawaiian Airlines give back to local communities in annual Week of CARE
Oct 17, 2025 • Alaska Airlines
Alaska Airlines Passenger Arrested After Allegedly Assaulting 2 Crew Members Who Were Trying to 'Calm Her Down'
Oct 16, 2025 • People.com
Alaska Airlines adds special flight for Mariners fans heading to Toronto
Oct 11, 2025 • KOMO
Amid government shutdown, Alaska Airlines pledges to continue Cordova service
Oct 10, 2025 • The Cordova Times
Main Cabin, First Class and Premium: Oh my! Introducing your seat options on board our aircraft
Oct 9, 2025 • Alaska Airlines
New Alaska Airlines, Hawaiian Airlines Foundation to strengthen and support Alaska and Hawai‘i communities
Oct 8, 2025 • Alaska Airlines
Alaska Airlines celebrates historic Seattle Mariners season with flight and gate event
Oct 2, 2025 • Alaska Airlines
Alaska Air Group Announces Leadership Transitions at Alaska Airlines and Horizon Air
Sep 26, 2025 • PR Newswire
Alaska Airlines rolls out its PFD sale with 3 sets of special offers
Sep 26, 2025 • Anchorage Daily News
The FAA said it decided to restore the aerospace company’s authorization to issue airworthiness certificates for Max and 787 Dreamliner passenger planes starting Monday.
Sep 26, 2025 • The Virginian-Pilot
Boeing given limited authority to issue its own airworthiness certificates
Sep 26, 2025 • The National
FAA restores Boeing’s ability to certify Max jets for flight more than 6 years after fatal crashes
Sep 26, 2025 • AP News
Introducing Atmos™ for Business – an innovative ecosystem for business travel that rewards companies and their employees
Sep 24, 2025 • Alaska Airlines
Behind American and Alaska’s Bet on a Green Jet Fuel Fund
Sep 23, 2025 • Skift
Alaska Airlines unveils bold Lounge expansion plans in San Diego
Sep 22, 2025 • Alaska Airlines
Your carry-on bag followed the rules. So why was it gate-checked?
Sep 20, 2025 • The Philadelphia Inquirer
Alaska Air backs $150 million investment in Gates-led green energy fund
Sep 19, 2025 • Seattle TechFlash
Dow Jones Top Company Headlines at 1 PM ET: StubHub Stock Rises in Latest Hot Debut | Chinese ...
Sep 17, 2025 • Morningstar.com
Alaska Airlines joins chorus praising business travel’s sudden rebound
Sep 17, 2025 • Seattle TechFlash
Dow Jones Top Company Headlines at 11 AM ET: General Mills Says Turnaround Is Progressing, Despite Sales Drop | Lilly ...
Sep 17, 2025 • Morningstar.com
Top 5 airline stocks according to Investing.com’s WarrenAI
Sep 17, 2025 • Investing.com
oneworld alliance, airlines and Breakthrough Energy Ventures launch investment fund to advance and commercialize Sustainable Aviation Fuel technologies
Sep 17, 2025 • PR Newswire UK
Dow Jones Top Company Headlines at 7 AM ET: Oracle's Expensive AI Makeover Is Worth It | Airlines ...
Sep 17, 2025 • Morningstar.com
Dow Jones Top Company Headlines at 9 AM ET: General Mills Says Turnaround Is Progressing, Despite Lower Sales | Rithm ...
Sep 17, 2025 • Morningstar.com
Alaska Airlines Fallen Soldier Cart stationed at Seattle-Tacoma International Airport
Sep 16, 2025 • Alaska Airlines
Alaska Airlines joins chorus praising business travel’s sudden rebound
Sep 16, 2025 • Seattle TechFlash
How travel giants, banks are rewriting the rules of customer loyalty
Sep 16, 2025 • PhocusWire
Alaska Air Expects Fiscal Q3 Adjusted Earnings at Low End of Guidance
Sep 15, 2025 • MarketScreener
Alaska Airlines affiliate to shut down operations, lay off dozens at Phoenix airport
Sep 15, 2025 • Seattle TechFlash
Alaska Airlines Launches New Seattle–Seoul Route With BOGO Deal
Sep 12, 2025 • Travel Agent Central
Uhsuh ohseyo! SEA Welcomes Alaska Airlines’ Debut Service to Seoul
Sep 12, 2025 • portseattle.org