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Marketing jobs

4 marketing jobs

3 weeks ago

Director, Social Media & Customer Engagement

Metagenics

Jersey City, NJ (Remote)Full time$191K/yr – $215K/yr

3 weeks ago

Director, Social Media & Customer Engagement

Metagenics

Jersey City, NJ (Hybrid)Other$191K/yr – $215K/yr

5 months ago

Director, Performance & Growth Marketing

Metagenics

Jersey City, NJ (Hybrid)Full time$180K/yr – $205K/yr

5 months ago

Performance and Growth Marketing Manager

Metagenics

Jersey City, NJ (Hybrid)Other$111K/yr – $130K/yr

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Metagenics

Director, Social Media & Customer Engagement

Jersey City, NJ (Remote)

$191K/yr – $215K/yrDirector/Executive10+ years expFull time

Posted 3 weeks ago

Job Description

Responsibilities

Own & Execute Social Media Strategy
Define and own the enterprise social media strategy across all platforms (Instagram, TikTok, YouTube, LinkedIn, Facebook, and emerging channels), aligned to brand, commercial, and audience-growth goals for both practitioner and consumer segments.
Set the channel roadmap, publishing cadence, and platform-specific playbooks; decide where Metagenics should lead, participate, or stay out.
Own social KPIs end to end — reach, engagement rate, audience growth, share of voice, community sentiment, and contribution to pipeline and revenue — and report performance to senior leadership.
Manage the social media budget and the platform, listening, publishing, and analytics tech stack.
Build the Customer Engagement Framework
Design and operationalize a customer engagement framework that governs how Metagenics listens and responds across social, community, reviews, and DMs — defining tone, response-time standards, escalation paths, and hand-offs to customer care, medical/regulatory, and sales.
Grow and nurture owned communities and advocacy programs that deepen loyalty, retention, and lifetime value among both practitioners and end consumers.
Establish a social listening and voice-of-customer practice that feeds insights back into product, education, and marketing — mirroring how leading category brands let community feedback shape content and product development.
Partner with customer care and medical affairs to ensure engagement is fast, on-brand, empathetic, and compliant.

Requirements

10+ years in social media, community, or digital marketing, including 3+ years leading and developing teams.
Proven track record building and scaling social and community programs that drove measurable growth in engagement, loyalty, and revenue — ideally in health, wellness, supplements, beauty, CPG, or another highly regulated, trust-driven category.
Deep, current fluency across major social platforms and their formats, algorithms, and creator ecosystems.
Demonstrated experience designing and running influencer/partnership programs, including vetting, contracting, and ROI measurement.
Strong editorial judgment and the ability to translate technical or scientific information into clear, credible, engaging content.
Comfort operating within regulatory and compliance guardrails (e.g., FTC disclosure, health/supplement claims substantiation).
Excellent leadership, communication, and cross-functional collaboration skills, with a data-informed approach to decisions.

Preferred

Experience marketing to both healthcare practitioners and end consumers, or in a hybrid B2B/B2C model.
Familiarity with the professional supplement, functional medicine, or personalized nutrition landscape.
Hands-on experience with social listening, community, and analytics platforms.

Benefits

Medical, dental, vision
Annual employer HSA (Health Savings Account) funding for eligible employees who elect an HSA medical plan
STD, LTD, Basic Life AD&D coverage
401k + employer matching
Vacation and Sick Time
2 Volunteer Days off per year
Emergency evacuation time off
11 paid company holidays
1 Floating holiday to celebrate your birthday or important religious/holiday to you
Quarterly product allowance to use towards your favorite Metagenics products!

Metagenics

Metagenics was founded in 1983 on a brave new scientific concept: how the right nutrition could help people realize their best health possible by influencing what makes them unique—their genes. Back then we called it “genetic potential through nutrition.” It also makes us unique—it’s been our mission and a key differentiator ever since.Today, this ever-growing and respected field of science is known as nutrigenomics. And it's been practiced for over 40 years by forward-thinking providers who utilize our industry-leading products and programs to help people live healthier, happier lives.Now healthcare organizations worldwide recommend “lifestyle medicine” to improve health with basic nutrigenomic tenets: healthier eating and regular exercise. But we hold the key to making lifestyle medicine programs more effective, as well as more expedient with targeted nutritional support.Our research-based medical foods, nutraceuticals, and turnkey programs help address each patient’s unique health needs for a higher level of personalized, lifetime wellness care. That’s why so many healthcare providers worldwide trust Metagenics over any other professional brand.

Founded in 1983

Aliso Viejo, California, USA

1.1K employees (119 in marketing)

www.metagenics.com