5 months ago
Head of External Communications
OpenLoop Health
USA (Remote)Full time
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Head of External Communications
USA (Remote)
Salary Not AvailableSenior Level10+ years expFull time
Posted 5 months ago
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Job Summary
Lead OpenLoop's healthcare-focused corporate communications, shaping messaging, media strategy, and executive thought leadership to protect reputation and accelerate growth.
- Define and defend OpenLoop narrative across healthcare executives and policymakers.
- Oversee PR agencies and deliver tangible reputational ROI.
- Standout: rapid-response capability and executive media coaching at scale.
Job Description
Responsibilities
- Define and defend the OpenLoop narrative, building a versatile messaging house that resonates with healthcare executives, policy makers, and the modern clinician.
- Direct our external PR partners with total oversight, shifting them from reactive support to proactive growth drivers by setting high-bar objectives and tracking tangible reputational ROI.
- Drive a high-velocity media relations engine, leveraging your personal "black book" of deep-rooted connections with healthcare, tech, and business journalists to secure category-defining coverage.
- Serve as the definitive gatekeeper for all external press inquiries, ensuring every public touchpoint is deliberate, accurate, and aligned with our long-term objectives.
- Lead the "Rapid Response" team as a sovereign authority during sensitive or high-pressure events, providing steady counsel to the board and crafting the communications that maintain market trust.
- Empower our executive bench through comprehensive media coaching and the development of high-impact thought-leadership platforms that position our leaders as industry visionaries.
- Monitor the pulse of the digital health sector, identifying emerging trends and regulatory movements that OpenLoop can, and should, influence.
- Architect the future of the communications function, identifying the talent, budgets, and AI-driven tools needed to support our trajectory as we enter new markets.
- Other duties as assigned.
Requirements
- 10+ years of professional experience in corporate communications, public relations, or journalism, with a heavy emphasis on healthcare or highly regulated B2B tech.
- Proven track record of autonomy, having previously built or significantly transformed a communications function within a high-growth environment.
- Exceptional mastery of crisis and issues management, with documented experience protecting brands through periods of intense public or regulatory scrutiny.
- Demonstrated success managing PR agencies as a sophisticated client, with a focus on accountability and performance-led outcomes.
- Sophisticated writing and storytelling ability, capable of shifting tones between a technical whitepaper and a high-profile media interview for the CEO.
Benefits
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more
OpenLoop Health
3.4 Glassdoor
OpenLoop is a health tech leader delivering full-stack, white-labeled clinical support to companies scaling virtual care services across the nation. Founded with the vision to bring healing anywhere, OpenLoop’s solutions are thoughtfully designed to simplify telehealth delivery across an expansive array of specialties, in all 50 states.#HealingAnywhere #OpenLoopNetwork
Founded in 2020
Des Moines, Iowa, USA
516 employees (15 in marketing)
59% recommend to a friend
59% CEO approval
Traffic Signals
Monthly Visitors
65.3K
Monthly Google Ads Budget
$589
Traffic Source Mix
Search
36.9%
Direct
53.6%
Referral
7.8%
Social
0.9%
Paid
0.8%
Headcount Trend
Current headcount: ~523
Marketing Team
Marketing Team Size
13 (3% of company)
Median Career Experience
8.5 years
Median Tenure
1.5 years
Funding
Total Funding
$26.6M
Last Raise
$15M
Series A, 3 years ago
Funding History
- Mar 2023Series A • $15M
- Mar 2022Series A • $8M
- Apr 2021Seed Round • $3M