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2 days ago

Account Director

Moore Digital Print and Mail Center, Tulsa

Tulsa, OK (On-site)Full time

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Account Director

Moore Digital Print and Mail Center, Tulsa

Tulsa, OK (On-site)

In-houseFull-timeSenior level5+ years exp.
2 days ago
Moore Digital Print and Mail Center, Tulsa

Account Director

Tulsa, OK (On-site)

Salary Not AvailableSenior Level5+ years expFull time

Posted 2 days ago

  • Job
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Job Summary

Own the end-to-end fundraising program for assigned clients, leading a dedicated team and driving strategy, client relationships, and performance across short- and long-term campaigns.

  • Lead the Fundraising Group, coordinate client priorities, and develop plans.
  • Build and maintain client relationships while forecasting budgets and results.

Job Description

Responsibilities

  • Lead the Fundraising Group team and coordinate client workload, responsibilities, priorities, and available resources.
  • Provide day-to-day leadership, direction, coaching, training, and mentorship to assigned team members.
  • Establish clear expectations and ensure team members understand client requirements, priorities, timelines, and deliverables.
  • Monitor team workload and performance to ensure client commitments and production deadlines are met.
  • Serve as a primary point of contact for assigned clients and develop strong, professional client relationships.
  • Meet regularly with clients to understand long-term objectives, fundraising goals, budgets, requirements, and expectations.
  • Lead internal and client meetings to develop and implement strategies designed to maintain, improve, and expand fundraising programs.
  • Develop, implement, and maintain comprehensive mail plans for assigned accounts, including short- and long-term objectives and strategies for achieving established goals.
  • Develop budgets, forecasts, projections, and reports for assigned clients, including projected donations, mailing expenses, cash flow, and donor activity.
  • Analyze account performance, fundraising results, client trends, and other relevant data to identify opportunities and recommend appropriate strategies.

Requirements

  • strong verbal and written communication skills with the ability to communicate effectively with clients, employees, executives, and cross-functional teams.
  • Strong leadership skills with the ability to coach, train, mentor, motivate, and provide direction to team members.
  • Ability to effectively lead and manage multiple complex client accounts, projects, and competing priorities.
  • Strong client relationship management and customer service skills.
  • Ability to develop and maintain professional relationships with clients and internal business partners.
  • Strong analytical, strategic thinking, and problem-solving abilities.
  • Ability to interpret data, identify trends, evaluate alternatives, and develop appropriate recommendations.
  • Sound decision-making skills with the ability to exercise independent judgment within the scope of assigned responsibilities.
  • Strong organizational and time-management skills.
  • Excellent attention to detail and commitment to accuracy.

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