4 weeks ago
Founding Content Marketing/Storytelling
Retell
San Francisco, CA (On-site)Full time$170K/yr – $240K/yr
Marketing jobs
2 marketing jobs
All marketing roles in the US
Get alerts for this search
All marketing roles in the US
Get alerts for this search
Founding Content Marketing/Storytelling
San Francisco, CA (On-site)
$170K/yr – $240K/yrSenior Level3+ years expFull time
Posted 4 weeks ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own and shape Retell’s storytelling by developing customer stories, editorial content, and social and website narratives, while building strong cross-functional relationships to maintain a steady pipeline of stories and messaging insights.
- Lead customer storytelling from interview to publish, turning outcomes into compelling case studies and social assets
- Shape Retell’s editorial voice across blogs, POVs, and website copy to define the voice AI category
Job Description
Responsibilities
- Own Retell’s customer storytelling
- Find, interview, and write stories from Retell’s most strategic customers.
- Turn customer outcomes into compelling case studies, customer stories, video briefs, sales-friendly narratives, and social excerpts.
- Build strong relationships with customer champions, sales, and customer success so Retell always has a pipeline of stories worth telling.
- Write strategic editorial content
- Write sharp essays, industry POVs, benchmark narratives, founder-led posts, and thought-leadership pieces that help define the voice AI category.
- Translate complex topics like contact center automation, AI agents, latency, evaluation, containment, and enterprise deployment into stories buyers actually want to read.
- Bring a reporter’s eye to Retell’s market: find the angle, write the hook, and make the piece useful from the first paragraph.
- Social Storytelling
- Bring a reporter’s eye to Retell’s company channels.
Requirements
- 3-7 years in content marketing, editorial, or journalism, including B2B SaaS or tech experience
- A portfolio of published work with range: customer stories, essays, launch content
- Proven end-to-end ownership of case studies or customer stories
- Comfortable with technical products
- Reporter instincts and editorial craft
Preferred
- Newsroom or tech media background
- Video fluency: can brief an agency shoot and film a scrappy walkthrough yourself
- Experience with support, CX, or post-sales audiences
- Startup experience, Series A through C
Benefits
- 100% coverage for medical, dental, and vision insurance
- $70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks
- $200/month wellness reimbursement (gym, fitness classes, etc.)
- $300/month commuter reimbursement (gas, Caltrain, etc.)
- $75/month phone bill reimbursement
- $50/month internet reimbursement
Retell
Retell is the #1 voice AI agent platform, enabling you to build, test, deploy, and monitor voice AI agents. Industries such as healthcare, insurance, financial services, and logistics use Retell to automate and enhance call operations.
Founded in 2023
San Carlos, California, USA
76 employees (6 in marketing)
Traffic Signals
Monthly Visitors
651.4K
Monthly Google Ads Budget
$10.6K
Traffic Source Mix
Search
37.7%
Direct
55%
Referral
5%
Social
1.7%
Paid
0.5%
Headcount Trend
Current headcount: ~79
Marketing Team
Marketing Team Size
4 (5% of company)
Median Tenure
0.3 years
Marketing Roles Posted (Last 30 Days)
2
Funding
Total Funding
$4.7M
Last Raise
$4.6M
Seed, 2 years ago
Funding History
- Apr 2024Seed • $4.6M
- Nov 2023Pre Seed • $125K