2 months ago
Senior Marketing Technology Systems Manager
Favor
Austin, TX (Hybrid)Full time
All marketing roles in the US
Get alerts for this search
All marketing roles in the US
Get alerts for this search
Senior Marketing Technology Systems Manager
Austin, TX (Hybrid)
Salary Not AvailableSenior Level7+ years expFull time
Posted 2 months ago
Job Summary
Own and drive data governance, architecture, and strategic martech platform stewardship, enabling scalable, compliant marketing operations and cross-functional technical solutions.
- Lead source-of-truth data standards, cross-platform CDP taxonomies, and privacy-first tracking strategies.
- Oversee platform health, API structures, and end-to-end implementation of major martech enhancements.
Job Description
Responsibilities
- Data Governance & Architecture: Define and enforce the global "source of truth" for our marketing data. Architect multi-platform CDP tracking taxonomies as well as set and enforce data standards to ensure our events and attributes remain clean and actionable across the entire martech ecosystem.
- Strategic Platform Administration: Serve as the primary technical authority for our core martech tools, e.g. CDP, MMP, and LCM automation platforms. Oversee platform health, proactively monitor complex API structures, manage infrastructure costs, and troubleshoot system-level errors.
- Cross-Functional Technical Solutioning: Bridge the gap between Marketing, Data Science, Engineering, and Product. Translate complex marketing use cases into robust technical specifications. Lead end-to-end implementation for major platform enhancements, custom SDK deployments, webhook integrations, and advanced personalization models.
- Enablement, Playbooks, and Mentorship: Serve as the internal subject matter expert to standardize and scale our martech capabilities. Design logic-based workflow frameworks, reusable template libraries, and advanced training resources that minimize operational risk. Drive platform ROI by mentoring and upskilling non-technical team members, establishing self-service playbooks that allow the growth org to execute campaigns independently and at scale.
- Performance Signal Engineering: Spearhead the technical strategy for tracking and attribution in a privacy-first world. Engineer resilient server-side tracking pipelines, maintain robust Conversion API integrations, and lead MMP deep-linking configurations to protect media spend efficiency against shifting compliance standards.
- Privacy & Compliance Stewardship: Proactively design the martech stack to adapt to evolving global privacy frameworks (e.g. TDPSA, GDPR), ensuring secure identity resolution and legal compliance in partnership with Data.
- The Technical Anchor & Architect: You are the definitive technical expert. You love being the person who solves the problems that are "too complex" for generalists, looking at challenges through a software engineering lens.
- Strategic & Pragmatic Builder: You look beyond immediate, short-term fixes. You design automated, resilient systems that "just work," allowing marketing and product teams to safely innovate at scale.
- Collaborative Integrator: You excel at translating business requirements into developer-ready technical specs, navigating cross-functional conversations with Engineering, Product, and executive stakeholders with ease.
- Detail Obsessive: You believe that data integrity is the foundation of high-performing marketing teams.
Requirements
- Relevant Bachelor’s degree or certification in Engineering, Computer Science, Marketing, or related fields.
- 7+ years in a technical Marketing Operations, martech, or Growth Engineering role.
- Deep, foundational knowledge of data orchestration CDPs (mParticle, Segment, etc.). Comfortable managing intricate schemas, debugging real-time event deliveries, and handling unified customer profiles.
- Proficiency with SQL and modern development languages/frameworks (Node.js, JavaScript, Ruby on Rails, or Python). Comfortable navigating cloud infrastructure (AWS S3, Lambdas, Firehose). While you don't need to be a core feature developer, you possess the code literacy to read, debug, and implement tracking SDKs within our native apps (Kotlin for Android, Swift for iOS).
- Experience in modern lifecycle automation platforms such as Braze, Iterable, or customer.io. Advanced proficiency in HTML/CSS for email and experience with logic-based templating languages (Liquid).
- Advanced understanding of REST APIs, JSON payloads, and token authentication. Ability to write code or scripts to bridge platform gaps when native integrations don't exist.
- Deep understanding of Mobile Measurement Partners (MMPs) like Branch or AppsFlyer, mobile SDK tracking, and conversion signal optimization.
- Evaluate and implement AI-driven tools to automate routine martech responsibilities, such as automated tag deployment, real-time signal health monitoring, and proactive anomaly/error detection.
- Proven track record of managing complex technical projects from initial scoping and proof-of-concept through to final deployment and cross-functional handoff.
Benefits
- Benefits: We offer premium health, vision, dental, and life insurance, alongside 401(k) options. We go beyond the basics, while also throwing in a Favor Gold subscription and H-E-B discounts!
- Paid time off (PTO): We offer unlimited PTO for salaried employees (that’s actually unlimited) and ample vacation time to all team members.
- Learning and development: We encourage personal growth and education through Intern(al)ships and Learning Labs taught by Favor team members and external facilitators.
- Community: Whether you’re an avid cyclist, dog lover, or Magic enthusiast, there’s a group for you here. We foster community through Employee Resource Groups (ERGs), company-wide events, happy hours, and regular connection opportunities.
- Diversity, equity, and inclusion: At Favor, we believe that to be the best delivery app in Texas, we need to represent all Texans. We are committed to growing a team with different backgrounds, experiences, abilities, and perspectives, and we are an equal opportunity employer. We review all resumes and qualifications with an open mind and encourage you to apply if this role interests you!
- accommodations: In addition, as a candidate, if you require any accommodations throughout the recruitment process, simply let your recruiter know! Our talent acquisition team will work with you directly to ensure a smooth and delightful process.
Favor
Our serviceDesign file to webflowframerycode
Marketing Team
Median Career Experience
10 years
Median Tenure
2.9 years
Marketing Roles Posted (Last 30 Days)
1
People
Marketing Leadership
Sarah Aitken
SVP Head of Marketing
At the company for 2 years
Price Manford
Director, Brand and Content
At the company for 2 years 2 months
Tom Caterina
Sr. Director, Growth & Lifecycle Marketing
At the company for 2 years 10 months
Chris Rogge
Sr. Director, Brand & Creative
At the company for 10 years 5 months
Headcount Trend
Current headcount: ~2