5 weeks ago
Manager, Retail Communications - Remote
Harbor Freight Tools
Calabasas, CA (Remote)Full time$111K/yr – $166K/yr
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Manager, Retail Communications - Remote
Calabasas, CA (Remote)
$111K/yr – $166K/yrManagerFull time
Posted 5 weeks ago
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Job Summary
Own field communications that align store teams to the brand through weekly routines, campaigns, and cross-functional collaboration.
- Field communications ownership: design and execute weekly messaging, campaigns, and meetings that inspire field leaders and store associates.
- Brand voice & strategy: ensure consistent brand tone across all field touchpoints and link communications to strategic planning.
Job Description
Responsibilities
- Responsible for ensuring Field Leaders and Store Associates are inspired by and connected to the HFT Brand and core values through the full range of internal communication experiences including daily messaging, monthly and annual meetings, in-store postings, and web-based events.
- Ensure HFT Brand voice is present in all field communication campaigns, postings, meetings, and messages
- Design and lead weekly communication routines that consistently deliver inspiring, high quality messaging for retail teams and ensure easy execution for partners
- Lead and facilitate project plans for excellence in execution of all field meetings
- Maintain a pulse on creative trends in engagement and communications to fuel Continuous Improvement of the Store Experience and internal communication strategies
- Create communication campaigns that inspire and connect teams using the most effective platform, visual design, and format to convey the target experience
- Build effective cross-functional relationships in a fast-paced organization, while working with partners to create messaging, meetings, and materials that support the business and store teams
- Provide positive and constructive feedback to employees through coaching, mentoring, counseling or corrective guidance or action, as appropriate
- Participate in and contribute to strategic planning sessions with peers and Senior Leadership
Requirements
- Travel – 20%
- Location— Remote
Preferred
- Retail experience and knowledge working with an Intranet and Task Management platform is preferred.
Benefits
- comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability.
- Eligible Associates are able to enroll in our company’s 401k plan.
- Paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays).
- Paid sick time up to 80 hours per year unless otherwise required by law.
Harbor Freight Tools
We're a 45 year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value.
Traffic Signals
Monthly Visitors
38M
Traffic Source Mix
Search
35%
Direct
58.9%
Referral
3.8%
Social
1.3%
Paid
0.9%
Headcount Trend
Current headcount: ~15.9K
Marketing Team
Marketing Team Size
160 (1% of company)
Marketing Roles Posted (Last 30 Days)
2