Own frontline in-store engagement to diagnose customer needs, guide product recommendations, and drive enrollment while supporting promotional initiatives and building strong retail partner relationships.

In-store engagement: identify needs and recommend products to customers and manage enrollment questions.
Sales and promotions: support campaigns and activities to raise brand awareness and drive action.
Brand representation: maintain a professional presence with retail partners and customers to uphold the brand experience.

Job Description

Responsibilities

Engage with customers in person to provide customer support and product information
Identify customer needs and recommend appropriate products and services
Support sales and promotional initiatives to increase brand awareness
Assist with customer enrollment and service-related questions
Help coordinate and support in-store promotional activities
Build and maintain professional relationships with retail partners
Represent the brand in a positive and professional manner

Requirements

High school diploma or equivalent required
1–2 years of experience in customer service, sales, or a customer-facing role preferred but not required
Strong verbal and written communication skills
Outgoing, professional, and customer-focused attitude
Ability to work independently and as part of a team
Reliable transportation and ability to commute to assigned locations

Preferred

Adaptability in a fast-paced environment
Strong problem-solving and interpersonal skills
Self-motivated with a willingness to learn
Goal-oriented mindset
Leadership experience is a plus, but not required

Benefits

Structured onboarding and role-specific training
Supportive, team-oriented work environment
Opportunities for professional growth and advancement
Hands-on experience in customer success and sales

Synaxus

At Synaxus, we specialize in creating and executing dynamic in-store events that directly engage consumers, showcasing your products in an interactive and memorable way.

Fort Myers, Florida, USA

18 employees (12 in marketing)

www.synaxusinc.com

Traffic Signals

Monthly Visitors

350

Traffic Source Mix

12.6%

Direct

70.8%

Referral

4.5%

Social

11.3%

Paid

0.8%

Headcount Trend

Current headcount: ~18

Marketing Team

Marketing Team Size

12 (67% of company)

Median Career Experience

3 years

Median Tenure

1.9 years

People

Marketing Leadership

Layith Ramahi

Marketing Director

At the company for 2 years 2 months

Responsibilities

Engage with customers in person to provide customer support and product information
Identify customer needs and recommend appropriate products and services
Support sales and promotional initiatives to increase brand awareness
Assist with customer enrollment and service-related questions
Help coordinate and support in-store promotional activities
Build and maintain professional relationships with retail partners
Represent the brand in a positive and professional manner

Requirements

High school diploma or equivalent required
1–2 years of experience in customer service, sales, or a customer-facing role preferred but not required
Strong verbal and written communication skills
Outgoing, professional, and customer-focused attitude
Ability to work independently and as part of a team
Reliable transportation and ability to commute to assigned locations

Preferred

Adaptability in a fast-paced environment
Strong problem-solving and interpersonal skills
Self-motivated with a willingness to learn
Goal-oriented mindset
Leadership experience is a plus, but not required

Benefits

Structured onboarding and role-specific training
Supportive, team-oriented work environment
Opportunities for professional growth and advancement
Hands-on experience in customer success and sales