2 months ago
In House Marketing Representative
Vacatia
Weston, FL (On-site)Full time
Marketing jobs
2 marketing jobs
All marketing roles in the US
Get alerts for this search
All marketing roles in the US
Get alerts for this search
In House Marketing Representative
Weston, FL (On-site)
Salary Not AvailableEntry Level1+ years expFull time
Posted 2 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own the lead-to-presentation flow for vacation ownership bookings, including outreach, tour scheduling, and guest nurturing to convert interest into tours.
- Lead Management: Own initial contact, follow-ups, and nightly callback scheduling to keep pipelines moving.
- Tour & Presentation Ops: Schedule, book, and manage property tours and in-room or pre-arrival invitations.
- Guest Experience: Deliver concierge service, upsell opportunities, and accurate paperwork while upholding gifting limits.
Job Description
Responsibilities
- Proactively support marketing initiatives, engage prospective and current owners, and generate awareness and interest in Vacatia’s vacation ownership offerings.
- Selling and promoting vacation packages and ownership opportunities by scheduling and booking presentation tours for guests and visitors.
- Managing tour slots using the arrival manifest, and contacting pre-arrival guests, in-room guests, and owner referrals via phone to invite them to presentations, as well as checking in guests/owners.
- Providing exceptional customer service while actively promoting vacation packages and tours, and offering general concierge services (e.g., local recommendations).
- Completing necessary paperwork (daily call logs, reservation forms), maintaining accurate system records, and strictly adhering to gifting procedures and limits.
- Take ownership of lead pipeline, from initial contact and messaging to firm nightly call-back scheduling.
- Proven ability to support and engage customers, and contribute to measurable results.
- Strength in communication, collaboration, and customer service.
- Ability to manage multiple priorities, adapt to changing needs, and deliver high-quality work.
- Basic computer knowledge.
- 1+ years of experience in marketing or sales in timeshare or vacation ownership industries preferred.
Vacatia
3.4 Glassdoor
Vacatia is an innovative hospitality company reinventing the timeshare experience across discovery, booking, and stay. We are continually enhancing our customer experience at every touchpoint, enabled by technology and fueled by passion. Founded in 2013, Vacatia is a venture-backed company headquartered in the San Francisco Bay Area.Check out Vacatia Partner Services on LinkedIn for our page dedicated to our industry partners.
Founded in 2013
San Francisco, California, USA
195 employees (17 in marketing)
59% recommend to a friend
62% CEO approval
Traffic Signals
Monthly Visitors
55.5K
Monthly Google Ads Budget
$269
Traffic Source Mix
Search
38.1%
Direct
48.3%
Referral
12.7%
Social
0.5%
Paid
0.4%
Headcount Trend
Current headcount: ~203
Marketing Team
Marketing Team Size
15 (8% of company)
Median Career Experience
20 years
Median Tenure
1.4 years
People
Marketing Leadership
Gabriel Armstrong
VP of Field Marketing
At the company for 1 year 3 months
Suzanne Harris
Vice President, Digital Marketing
At the company for 1 year 7 months
Torey Marcus
Vice President, Marketing
At the company for 4 years 2 months
Christine Rizzo
Director of Timeshare Marketing & Advertising
At the company for 10 months
Funding
Total Funding
$48.8M
Last Raise
$20M
Series B, 4 years ago
Funding History
- Nov 2021Series B • $20M
- Nov 2019Series Unknown • $10.9M
- Apr 2015Series A • $12.2M