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Marketing jobs

4 marketing jobs

7 days ago

Customer Marketing Manager

Superhuman

San Francisco, CA (Hybrid)Full time$123K/yr – $195K/yr

5 weeks ago

Group Manager, Acquisition Marketing

Superhuman

USA (Hybrid)Full time$167K/yr – $255K/yr

5 weeks ago

Group Social Media Manager

Superhuman

San Francisco, CA (Hybrid)Full time$186K/yr – $258K/yr

4 months ago

Senior Demand Generation Marketing Manager, Superhuman Mail

Superhuman Mail

San Francisco, CA (Hybrid)Full time$137K/yr – $209K/yr

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Superhuman

Customer Marketing Manager

San Francisco, CA (Hybrid)

$123K/yr – $195K/yrMid Level3+ years expFull time

Posted 7 days ago

Job Summary

Own and scale a customer advocacy program by recruiting evangelists, producing and governing compelling customer stories, and teaming with Sales, CS, Brand, Product, and Revenue Marketing to infuse proven, customer-centered impact into GTM initiatives.

Own end-to-end production of customer stories
Maintain and govern the proof asset library and cross-functional enablement

Job Description

Responsibilities

Voice of Customer & Advocacy Programs
Recruit and manage an always-on roster of customers across the Superhuman suite of products who are primed to evangelize our brand in campaigns, events and sales conversations.
Produce strategically relevant proof assets — case studies, video testimonials, quotes, etc. — that clearly communicate use cases, outcomes, and product value.
Own the proof asset library for the company, including testimonial capture and tracking, logo rights, internal enablement and approvals, and feedback loops to Product and Marketing teams.
Customer Story Pipeline
Help prioritize the best customers and use cases for storytelling based on impact, readiness, and strategic relevance — and define the creative vision for how these stories come to life.
Manage end-to-end production for customer stories, from intake and stakeholder interviews through scripting, filming/production coordination, review cycles, and publication.
Apply strong editorial judgment to shape clear, compelling narratives, and maintain a consistently high bar for accuracy, clarity, and credibility across all content and formats.
Cross-Functional Partnership & Impact
Partner with Sales and CS to understand which proof points are already working in the field and where the biggest content gaps are.

Requirements

3-5+ years of experience in customer marketing, customer advocacy, or content marketing, ideally in B2B SaaS or tech.
Proven track record producing customer proof assets that drive measurable impact.
Strong relationship-builder who is comfortable working directly with customers, executives, and cross-functional stakeholders.
Excellent written and verbal communication skills, with a knack for finding and shaping a compelling customer story.
Strong editorial judgment and experience managing production (video, interviews, multimedia) end-to-end, from briefing through final cut.
Highly organized, with the ability to manage a pipeline of multiple customers, requests, and stakeholders simultaneously.
Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.

Benefits

Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Disability and life insurance options
401(k) and RRSP matching
Paid parental leave
20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
Annual professional development budget and opportunities

Superhuman

4.6 Glassdoor

AI-native email for high-performing teams⚡️Fly through your inbox twice as fast, be more responsive to what matters most, and save 4 hours per person every single week.Superhuman Mail is part of Superhuman, which gives you superpowers everywhere you work.

Founded in 2015

San Francisco, California, USA

171 employees (21 in marketing)

superhuman.com

95% recommend to a friend

86% CEO approval