4 months ago
Senior Manager-Marketing Strategic Enablement
American Express
New York, USA (Hybrid)Full time$104K/yr – $175K/yr
All marketing roles in the US
Get alerts for this search
All marketing roles in the US
Get alerts for this search
Senior Manager-Marketing Strategic Enablement
New York, USA (Hybrid)
$104K/yr – $175K/yrSenior LevelFull time
Posted 4 months ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Drive governance and risk-management enablement for USCM marketing compliance and controls.
- Own risk-management documentation and testing procedures for marketing processes.
- Coordinate responses to internal audits and governance needs.
- Collaborate with Control Management and Business Operations to meet enterprise governance.
Job Description
Responsibilities
- Partner with USCM teams to ensure marketing processes have the relevant procedures, controls, and testing in place to maintain ongoing compliance and operational excellence
- Develop key risk management documentation, including Standard Operating Procedures, Risk Control Self Assessments, and Offer, Benefits, and Rewards deliverables
- Lead coordinated USCM response to internal audits
- Implement and own partner engagement strategy to ensure ongoing maintenance of key risk management activities
- Liaise closely with Control Management and the Business Operations team to ensure USCM complies with Enterprise and external governance needs
Requirements
- Risk management and compliance knowledge, with experience in governance frameworks
- Strong leadership and influencing skills with the ability to lead cross-functional teams through transformation with clarity and confidence
- Excellent project management and organizational skills
- Ability to balance risk-first mindset while maintaining business agility
- Self-starter with the ability to thrive in an evolving environment, comfort working in white space, and a bias towards action
- Comfort working in white space
Benefits
- Competitive base salaries
- Bonus incentives
- 6%25 Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express
4.1 Glassdoor
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus
New York, NY, US
79K employees (3,751 in marketing)
81% recommend to a friend
88% CEO approval
Traffic Signals
Monthly Visitors
99M
Monthly Google Ads Budget
$4.4M
Traffic Source Mix
Search
22.8%
Direct
71.5%
Referral
4.6%
Social
0.2%
Paid
0.8%
Headcount Trend
Current headcount: ~81.7K
Marketing Team
Marketing Team Size
3,046 (4% of company)
Median Career Experience
16 years
Median Tenure
10.8 years
Marketing Roles Posted (Last 30 Days)
27
People
HR / Recruitment
Marketing Leadership
John Hayes
Chief Marketing Officer
At the company for 31 years 7 months
Jacquii Alexander
Vice President, US SME Managed Customer Marketing
At the company for 15 years 10 months
David Wigder
VP, Marketing, American Express Global Dining
At the company for 1 year 10 months
Gaurang Patel
Vice President, Enterprise Marketing and Communications Technology
At the company for 1 year 6 months