Lead the CRM strategy and roadmap to support business objectives.
Define and prioritize CRM capabilities to meet evolving business needs.
Establish data governance standards to ensure data quality and integrity.
Partner with Sales, Demand Generation, Service, and Operations to improvecustomerexperience.
Drive process improvements and automation to increase efficiency and scalability.
Promote CRM adoption through training, support, and change management.
Monitor CRM effectiveness and business outcomes, identifying opportunities for improvement.
Serve as the CRM business owner and advocate for customer-centric processes

Strong proficiency with CRM platforms to support business processes, sales effectiveness and customer engagement.
Comprehensive knowledge of CRM strategy, customer lifecycle management, and sales processes.
Excellentanalytical, problem-solving, communication, and stakeholder engagement skills
Experience defining business requirements, process improvements, and adoption strategies.
Knowledge of data governance, reporting, and business performance metrics.
Ability to lead change, influence stakeholders, and drive user adoption across the organization.
Experience trainingand supporting users at all levels.
BA/BS in Business, Information Systems, Marketing, or related field, or equivalent experience.
Five or more years of experience in CRM management, sales operations, customer experience, or business process leadership.
Experience defining CRM strategy, business requirements, and process improvements that support organizationalobjectives.

Marketing Team

Marketing Roles Posted (Last 30 Days)

Lead the CRM strategy and roadmap to support business objectives.
Define and prioritize CRM capabilities to meet evolving business needs.
Establish data governance standards to ensure data quality and integrity.
Partner with Sales, Demand Generation, Service, and Operations to improvecustomerexperience.
Drive process improvements and automation to increase efficiency and scalability.
Promote CRM adoption through training, support, and change management.
Monitor CRM effectiveness and business outcomes, identifying opportunities for improvement.
Serve as the CRM business owner and advocate for customer-centric processes

Strong proficiency with CRM platforms to support business processes, sales effectiveness and customer engagement.
Comprehensive knowledge of CRM strategy, customer lifecycle management, and sales processes.
Excellentanalytical, problem-solving, communication, and stakeholder engagement skills
Experience defining business requirements, process improvements, and adoption strategies.
Knowledge of data governance, reporting, and business performance metrics.
Ability to lead change, influence stakeholders, and drive user adoption across the organization.
Experience trainingand supporting users at all levels.
BA/BS in Business, Information Systems, Marketing, or related field, or equivalent experience.
Five or more years of experience in CRM management, sales operations, customer experience, or business process leadership.
Experience defining CRM strategy, business requirements, and process improvements that support organizationalobjectives.