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10 days ago

VP, External Communications

Synchrony

Costa Mesa, CA (Hybrid)Full time$110K/yr – $185K/yr

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1 jobs

VP, External Communications

Synchrony

Costa Mesa, CA (Hybrid)

$110K/yr - $185K/yrIn-houseFull-timeSenior level8+ years exp.
10 days ago
Synchrony

VP, External Communications

Costa Mesa, CA (Hybrid)

$110K/yr – $185K/yrSenior Level8+ years expFull time

Posted 10 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Description

Responsibilities

  • Develop and implement strategic campaigns and communications plans to effectively convey the company's mission, values, and achievements.
  • Turn data-driven and business insight messaging into impactful content. Write and tailor public facing materials, including print materials, press releases, op-eds, podcasts and other communications and collateral that resonate with diverse external audiences, ensuring consistency in messaging across various channels.
  • Work closely with a variety of internal stakeholders across marketing teams, internal communications teams, social media teams and government affairs to drive our company and product narratives in the media and among other stakeholders.
  • Build media relations campaigns for consumer reporters and audiences including pet owners, as well as provider partners, that build awareness for our products and services and drive acquisition.
  • Build earned and paid external-facing collateral and amplification materials for campaigns, products, services and company executives.
  • Execute media partnerships and paid media campaigns; facilitate local sponsorships with third parties. Cultivate meaningful relationships with trade associations, third party policy influencers, media, think tanks and academic partners.

Requirements

  • Bachelor's degree. In lieu of degree, HS Diploma/GED and 10 years of relevant experience in public affairs, government relations, or a related field.
  • 8+ years of progressive external communications/public relations experience, with a strong track record of leading comprehensive PR and thought leadership programs.
  • At least 3 years of experience executing and or leading Paid, Earned, Social and Owned Media campaigns
  • At least 5 years working with and/or managing external public relations agency teams.
  • Ability to travel up to 15% of your time.

Preferred

  • Proven success in developing and driving comprehensive public relations strategies.
  • Strong understanding of the health and wellness and/or financial services industries is a plus.
  • Excellent written and verbal communication skills, with the ability to articulate complex issues in a clear and concise manner.
  • Demonstrated ability to build and maintain relationships with key partners, including business partners, media, and influencers.
  • Ability to lead cross-channel campaigns, including external relations, internal relations, social media and more.
  • Experience in crisis management and the ability to navigate high-pressure situations.
  • Ability to work independently and collaboratively, using sound judgment in making decisions, balance multiple priorities, and communicate proactively with stakeholders about project risks or uncertainties.
  • Ability to prioritize and manage a high volume of detailed work with conflicting priorities, and deliver on a tight deadline.
  • Trustworthy and able to keep highly sensitive information confidential.

Synchrony

At Synchrony, our driving force is to be essential to people's everyday lives by making it easier for the many millions of people who rely on us to access their essential needs and everyday wants with consumer financing that works for them – from their first credit card to a lifetime of flexibility. We do this by helping people make informed, smart credit choices so they can live healthier financial lives and by connecting them to Synchrony's ecosystem of hundreds of thousands of small- and mid-sized businesses and health and wellness providers that are the backbone of the U.S. economy.

Founded in 2016
Stamford, Connecticut, USA
16K employees (721 in marketing)
www.synchrony.com

Traffic Signals

Monthly Visitors
42.3M
Monthly Google Ads Budget
$121.9K
Traffic Source Mix
Search
9.2%
Direct
69.1%
Referral
20.8%
Social
0.2%
Paid
0.6%

Headcount Trend

Current headcount: ~15.7K

Marketing Team

Marketing Team Size
616 (4% of company)
Median Career Experience
22 years
Median Tenure
8.6 years
Marketing Roles Posted (Last 30 Days)
8

People

HR / Recruitment

Sunith Ashray
Sunith Ashray
Assistant Vice President - Talent Acquisition
At the company for 3 years 7 months
Diane Therese Escobar
Diane Therese Escobar
Talent Acquisition Manager
At the company for 8 years 6 months

Marketing Leadership

Maha Madain
Maha Madain
Chief Marketing Officer, Consumer Bank
At the company for 8 months
Kristen Manginelli, CPA
Kristen Manginelli, CPA
Chief Marketing Officer - Health & Wellness
At the company for 2 years 3 months
Chris Merrill
Chris Merrill
Chief Marketing Officer, Digital
At the company for 12 years 7 months
Heather Giese
Heather Giese
Chief Marketing Officer, Diversified & Value and Lifestyle Client Partnerships at Synchrony
At the company for 11 years 4 months

Funding

Total Funding
$500M
Last Raise
$500M
Post IPO Equity, 2 years ago

Funding History

  • Feb 2024
    Post IPO Equity • $500M

Recent News

Consumer Credit Concerns Mount as Late Payments Climb
Mar 11, 2025 • PYMNTS.com
Synchrony Makes a Big Splash in Connecticut Celebrating a Decade of Polar Plunges to Support Charity
Mar 7, 2025 • Morningstar, Inc.
Synchrony Makes a Big Splash in Connecticut Celebrating a Decade of Polar Plunges to Support Charity
Mar 7, 2025 • MarketScreener
Synchrony Makes a Big Splash in Connecticut Celebrating a Decade of Polar Plunges to Support Charity
Mar 7, 2025 • PR Newswire
Synchrony's 10th Annual Doubles Dive Challenge Makes a Splash for Community Impact in Hyderabad
Mar 5, 2025 • Deccan Chronicle
Synchrony’s Prism platform underwrites $180B in loans annually
Feb 25, 2025 • Bank Automation News
6 Leading Online Banks in the US with Attractive Products, Easy Account Setup and Top-Rated Apps
Feb 24, 2025 • Fintech News America
Retail finance providers address barriers to furniture purchases in an uncertain economy
Feb 24, 2025 • Furniture Today
Submental Fat Treatment Market Analysis Report 2024-2034: Breakthrough Treatments Like CoolMini and Kybella Gain Widespread Acceptance
Feb 5, 2025 • GlobeNewswire News Room
Synchrony to Participate in the UBS Financial Services Conference
Feb 3, 2025 • PR Newswire
Synchrony Reports Fourth Quarter 2024 Results
Jan 28, 2025 • citybiz
Synchrony Reports Fourth Quarter 2024 Results
Jan 28, 2025 • MarketScreener
KnitWell Group, Synchrony and Mastercard Partner to Offer Shoppers More Ways to Pay for Apparel and Accessories at Chico's, WHBM and Soma
Jan 22, 2025 • PR Newswire
6 companies and individuals garner HFA honors
Jan 22, 2025 • Furniture Today
Eligible Synchrony Mastercard Customers Now Have Access to the Pay Later Feature of Apple Pay
Jan 16, 2025 • PR Newswire
Synchrony price target raised by $2 at RBC Capital, here's why
Jan 13, 2025 • thefly.com
Synchrony double upgraded at Morgan Stanley on 'solid' consumer credit view
Dec 19, 2024 • thefly.com
Synchrony Employees Spread Seasonal Cheer through "Season of Caring" to Support Stamford Community
Dec 6, 2024 • PR Newswire
Trending: Consumer Spending Drives Q3 GDP Despite Disposable Income Pressure
Oct 30, 2024 • PYMNTS.com
Synchrony Announces Quarterly Common Stock Dividend of $0.25 Per Share
Oct 24, 2024 • PRNewswire
Synchrony Foundation Reinforces Commitment to Elevate Women in Trades
Oct 23, 2024 • PRNewswire
Synchrony introduces new pet insurance reimbursement process
Oct 9, 2024 • Coverager - Insurance news and insights
Synchrony Launches Flexible Financial Solution for Pet Care
Oct 8, 2024 • PYMNTS.com
Synchrony Announces Quarterly Common Stock Dividend of $0.25 Per Share
Jul 23, 2024 • PRNewswire
Synchrony Financial second-quarter profit rises on higher interest income
Jul 17, 2024 • Investing.com
Synchrony Sees Digital Mix Key to Navigating Uncertain Environment
Jul 17, 2024 • PYMNTS.com
Exclusive: Synchrony Expands ‘Second Look’ Partnership With Atlanticus
Jun 26, 2024 • PYMNTS.com
Synchrony Selects Atlanticus for Preferred Second Look Financing Program
Jun 26, 2024 • PRNewswire
LG Electronics USA and Synchrony Launch Multi-Year Financing Program for Energy Storage Systems
Jun 24, 2024 • Morningstar
Inside look: Synchrony’s AI training strategy
May 24, 2024 • Bank Innovation
Synchrony Launches Tech Fellowship Program for Adult Learners
May 9, 2024 • GovTech
Synchrony Expands CareCredit to More Dental Practices
May 2, 2024 • PYMNTS.com
Synchrony and ServiceTitan Team to Offer Home Improvement Financing
Apr 30, 2024 • PYMNTS.com
Synchrony Earnings Show Consumer Momentum, Concern Over Late Fee Rules
Apr 24, 2024 • PYMNTS.com
Synchrony Expands Dental Payment Offerings with Adit Practice Management Software Partnership
Apr 18, 2024 • PRNewswire
Synchrony Partners with BRP to Provide Retail Financing Options in the United States
Apr 8, 2024 • PRNewswire
Skipify to add Synchrony Mastercard to Connected Wallet product
Mar 13, 2024 • Finextra
Skipify and Synchrony Enter into Strategic Partnership to Simplify and Enhance Online Checkout
Mar 13, 2024 • PRNewswire
IPH partners with Synchrony
Mar 6, 2024 • Coverager - Insurance news and insights
Synchrony Completes Acquisition of Ally Lending
Mar 4, 2024 • PRNewswire
Synchrony Dives for a Good Cause
Feb 29, 2024 • PRNewswire