4 weeks ago
Interim Communications & Patron Services Coordinator
Milwaukee Chamber Theatre
Milwaukee, WI (Hybrid)Full time
Interim Communications & Patron Services Coordinator
Milwaukee, WI (Hybrid)
Salary Not AvailableEntry LevelFull time
Posted 4 weeks ago
Job Summary
Own internal and external communications workstreams for MCT, with lead on patron relations, campaigns, and collateral in collaboration with the Marketing & Communications Director.
- Manage audience messaging and email campaigns
- Coordinate data management, group bookings, and liaison with partners
Job Description
Responsibilities
- COMMUNICATIONS
- Support external communications through creation and dissemination of messaging materials and response compilation under guidance from Marketing & Communications Director, including but not limited to social media (Facebook, Instagram) and email marketing (Mailchimp)
- Generate contact lists via Tessitura and ensure that patron data in Tessitura is accurate and up to date
- Compile promotional materials from artists and collaborators, assisting in preparation of show programs and lobby marketing materials
- Update Wix-based institutional website
- Facilitate communication with artists, partner groups, media, or other stakeholders as needed
- Assist in development of additional collateral as needed and able
- PATRON AND COMMUNITY RELATIONS
- Serve as first point of communication for MCT patrons and community members
- Execute subscription campaign as coordinated by Marketing & Communications Director, including coordination of patron data, development and distribution of subscription messaging, and subscription processing
Requirements
- Strongly motivated by MCT’s mission, vision, and values, and able to take ownership of task outcomes with the capacity to align process and outcome to mission, vision, and values;
- Highly organized and deadline-driven with excellent time management and written/verbal communication skills;
- Current on technological tools of the role with facility to deepen skills;
- And excited by and skilled in building relationships with individuals from a wide variety of demographics, personalities, lived experiences, and worldviews throughout greater Milwaukee and Southeastern Wisconsin.
- Computer literacy and data management facility are essential, and programs utilized in the role include Microsoft Word and Excel, Canva (for collateral templates), Wix (for basic website updates), Mailchimp (for email distribution), and Tessitura (for patron data management). Some training is available.
- A reliable means of transportation and the ability to lift and carry objects up to 30 pounds with or without reasonable accommodation is required.
Milwaukee Chamber Theatre
5.0 Glassdoor
The mission of the Milwaukee Chamber Theatre is to produce intimate, high-quality, professional theatrical works of literary merit that engage and challenge the audience, while employing and nurturing principally local theatre artists.
Founded in 1975
Milwaukee, Wisconsin, USA
25 employees (16 in marketing)
1% recommend to a friend
Marketing Team
Marketing Team Size
10 (40% of company)
Median Tenure
3.3 years
Marketing Roles Posted (Last 30 Days)
1
Traffic Signals
Monthly Visitors
1.7K
Headcount Trend
Current headcount: ~25