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Marketing jobs

4 marketing jobs

4 weeks ago

Director of Customer Growth

Mario Purchaser LLC

Rockledge, FL (Remote)Full time$150K/yr – $160K/yr

6 weeks ago

Director, Customer Marketing & Intelligence

Housecall Pro

USA (Remote)Full time$122K/yr – $152K/yr

2 months ago

Customer Marketing Director - Remote US

Neat

Independence, KS (Remote)Full time$170K/yr – $185K/yr

3 months ago

Director, Install Base Marketing & Customer Growth

WM Synergy

USA (Remote)Full time$100K/yr – $125K/yr

All marketing roles in the US with a remote work arrangement

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All marketing roles in the US with a remote work arrangement

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All marketing roles in the US with a remote work arrangement

Get alerts for this search

All marketing roles in the US with a remote work arrangement

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Mario Purchaser LLC

Director of Customer Growth

Rockledge, FL (Remote)

$150K/yr – $160K/yrDirector/Executive7+ years expFull time

Posted 4 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the post-sale customer lifecycle to lift LTV, retention, and recurring revenue across MTG's home services by building data-driven CRM and lifecycle programs, cross-service adoption, and executive reporting.

Lifecycle Strategy: drive retention, cross-sell across HVAC, plumbing, electrical, and sewer services, and membership growth.
CRM & Analytics: improve data quality, segmentation, cohort analysis, and lifetime value modeling to identify revenue opportunities.
Cross-Functional & Leadership: partner with Marketing, Operations, Sales, and Finance to align initiatives and present executive-ready insights.

Job Description

Responsibilities

Develop and execute enterprise-wide customer engagement strategies that increase customer lifetime value.
Design and manage customer retention programs that improve long-term loyalty and reduce customer attrition.
Lead initiatives that increase repeat business and customer longevity across all service lines.
Develop reactivation campaigns targeting inactive and dormant customers.
Create programs that encourage customers to utilize multiple service lines, including HVAC, plumbing, electrical, and sewer services.
Identify customer lifecycle trigger points that drive additional service adoption.
Partner with Operations and Marketing to improve cross-selling opportunities while maintaining a best-in-class customer experience.
Develop strategies to increase maintenance agreement and membership enrollment.
Improve membership renewal rates and long-term retention.
Partner with field operations to strengthen recurring revenue initiatives.

Requirements

7+ years of experience in Customer Engagement, CRM, Customer Lifecycle Marketing, Retention, Customer Analytics, or related leadership roles
Minimum of 3 years leading high-performing teams
Bachelor's degree in Marketing, Business, Analytics, Communications, or related field
Proven success improving Customer Lifetime Value (LTV), Customer Retention, Cross-Sell Adoption, Repeat Purchase Frequency, Membership Growth
Experience developing CRM segmentation strategies and customer lifecycle programs
Strong analytical skills including customer analytics, cohort analysis, segmentation, and lifetime value modeling
Experience partnering cross-functionally with Sales, Marketing, Operations, and Finance
Strong presentation, communication, and executive leadership skills

Preferred

Experience within residential home services, field services, HVAC, plumbing, electrical, construction, or similar service-based industries.
Experience supporting private equity-backed organizations.
Experience with ServiceTitan or similar field service management platforms.
Experience with marketing automation and CRM platforms.
Experience managing membership or subscription-based programs.
Experience utilizing customer financing programs to increase customer value and conversion.

Benefits

Competitive Base Salary + Annual Bonus
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off & Paid Holidays
Company-Paid Life & Disability Insurance
Leadership Development & Career Growth Opportunities

Marketing Team

Marketing Roles Posted (Last 30 Days)

Mario Purchaser LLC

Director of Customer Growth

Rockledge, FL (Remote)

$150K/yr – $160K/yrDirector/Executive7+ years expFull time

Posted 4 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Lifecycle Strategy: drive retention, cross-sell across HVAC, plumbing, electrical, and sewer services, and membership growth.
CRM & Analytics: improve data quality, segmentation, cohort analysis, and lifetime value modeling to identify revenue opportunities.
Cross-Functional & Leadership: partner with Marketing, Operations, Sales, and Finance to align initiatives and present executive-ready insights.

Job Description

Responsibilities

Develop and execute enterprise-wide customer engagement strategies that increase customer lifetime value.
Design and manage customer retention programs that improve long-term loyalty and reduce customer attrition.
Lead initiatives that increase repeat business and customer longevity across all service lines.
Develop reactivation campaigns targeting inactive and dormant customers.
Create programs that encourage customers to utilize multiple service lines, including HVAC, plumbing, electrical, and sewer services.
Identify customer lifecycle trigger points that drive additional service adoption.
Partner with Operations and Marketing to improve cross-selling opportunities while maintaining a best-in-class customer experience.
Develop strategies to increase maintenance agreement and membership enrollment.
Improve membership renewal rates and long-term retention.
Partner with field operations to strengthen recurring revenue initiatives.

Requirements

7+ years of experience in Customer Engagement, CRM, Customer Lifecycle Marketing, Retention, Customer Analytics, or related leadership roles
Minimum of 3 years leading high-performing teams
Bachelor's degree in Marketing, Business, Analytics, Communications, or related field
Proven success improving Customer Lifetime Value (LTV), Customer Retention, Cross-Sell Adoption, Repeat Purchase Frequency, Membership Growth
Experience developing CRM segmentation strategies and customer lifecycle programs
Strong analytical skills including customer analytics, cohort analysis, segmentation, and lifetime value modeling
Experience partnering cross-functionally with Sales, Marketing, Operations, and Finance
Strong presentation, communication, and executive leadership skills

Preferred

Experience within residential home services, field services, HVAC, plumbing, electrical, construction, or similar service-based industries.
Experience supporting private equity-backed organizations.
Experience with ServiceTitan or similar field service management platforms.
Experience with marketing automation and CRM platforms.
Experience managing membership or subscription-based programs.
Experience utilizing customer financing programs to increase customer value and conversion.

Benefits

Competitive Base Salary + Annual Bonus
Medical, Dental & Vision Insurance
401(k) with Company Match
Paid Time Off & Paid Holidays
Company-Paid Life & Disability Insurance
Leadership Development & Career Growth Opportunities

Marketing Team

Marketing Roles Posted (Last 30 Days)