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Marketing jobs

4 marketing jobs

2 days ago

Sr. Manager, Customer Advocacy

Klaviyo

Boston, MA (On-site)Full time$88K/yr – $132K/yr

7 days ago

Customer Advocacy Marketing Manager

Marvel Marketers

USA (Unknown)Full time

2 weeks ago

Account Manager, Advocacy & Patient Engagement

Real Chemistry

Chicago, IL (Hybrid)Full time$60K/yr – $73K/yr

4 months ago

Marketing Manager, Advocacy

National Association of REALTORS®

District of Columbia, USA (Hybrid)Full time$110K/yr – $130K/yr

Find marketing roles you could actually win

4 open roles0

Find marketing roles you could actually win

4 open roles0

Sr. Manager, Customer Advocacy

Boston, MA (On-site)

$88K/yr – $132K/yrSenior LevelFull time

Posted 2 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the Champions program operations, member experience, and cross-functional activation, while shaping measurement, prestige, and budget decisions to demonstrate program value.

Lead day-to-day program operations and member experience.
Drive cross-functional activation and governance to surface Champion voices.
Contribute to measurement and budget decisions to show program impact.

Job Description

Responsibilities

Program operations & member experience: Own the day-to-day operations of the Champions program including strategic planning, recruitment and onboarding, member communications, virtual and in-person experiences, and overall member engagement. Maintain program health and quality as it scales, ensuring every member feels the weight and value of what it means to be a Klaviyo Champion.
Internal enablement & activation: Support Champions' presence across the product development and go-to-market lifecycle by leading cross-functional projects with Marketing, PMM, Product, R&D, CS, and Partnerships to surface Champion voices at key moments — product research, beta testing, case studies, reference calls, events, content, and social media. Help shift activation from being concentrated at launch to a more consistent presence earlier in the lifecycle.
ROI & measurement: Contribute to the continued development of the program's measurement framework, following established methods and processes, to help demonstrate the business value of the Champions program in concrete terms.
Program prestige & industry recognition: Support the Champions program's external reputation and visibility by helping members build their professional profile and ensuring the program reflects well on their relationship with Klaviyo.
Budget management: Support administration of the Champions program budget and help inform spend decisions that reflect program priorities and member experience goals.

Requirements

5+ years in customer advocacy, community, customer marketing, or a closely related function — B2B SaaS experience strongly preferred
Experience running or contributing significantly to a structured advocacy or champions-style program, within established processes and operational policies
Experience thinking about program prestige alongside program operations — brand, positioning, and member value, not just logistics
Strong cross-functional instincts — comfortable leading a cross-functional project and advising peers across Marketing, Product, R&D, and CS
Analytical enough to contribute to a measurement framework — you understand what program ROI looks like and have helped build or evolve one before
Strong program management skills — this program is highly visible and operationally complex; rigor without rigidity
Strong written and verbal communication; you can tell a compelling story about customer impact to internal stakeholders
Comfortable supporting budget administration and spend decisions within established guidelines
Candidates with transferable experience in program management, customer success, or partnerships will be considered — advocacy and community experience is ideal but not the only path in

Preferred

advocacy and community experience is ideal but not the only path in

Benefits

in addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Klaviyo

3.7 Glassdoor

Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 176,000 brands like Mattel, Glossier, Daily Harvest, and Liquid Death deliver 1:1 experiences at scale, improve efficiency, and drive revenue.

Founded in 2012

Boston, Massachusetts, USA

2.9K employees (330 in marketing)

www.klaviyo.com/b2c-crm

67% recommend to a friend

74% CEO approval

Traffic Signals

Monthly Visitors

7.6M

Monthly Google Ads Budget

$1.1M

Traffic Source Mix

16.9%

Direct

77%

Referral

4.3%

Social

Paid

0.7%

Headcount Trend

Current headcount: ~2.8K

Marketing Team

Marketing Team Size

256 (9% of company)

Median Career Experience

14 years

Median Tenure

2.4 years

Marketing Roles Posted (Last 30 Days)

People

Marketing Leadership

Nathaniel Eberle

VP, Brand & Creative

At the company for 2 years 2 months

Amy Hufft

VP, Brand and Communications

At the company for 2 years 3 months

Popi Papadonta

VP, Integrated Marketing Strategy

At the company for 2 years 9 months

Ciana Abdollahian

Head of Customer Marketing

At the company for 11 months

Funding

Total Funding

$1.3B

Last Raise

$195.1M

Post IPO Secondary, 7 months ago

Funding History

Aug 2025
Post IPO Secondary • $195.1M
May 2025
Post IPO Secondary • $372.9M
Sep 2022
Secondary Market

Recent News

Cloudbeds Announces Partnership With Klaviyo

Nov 24, 2025 • LODGING Magazine

Cloudbeds Partners with Klaviyo to Empower Hoteliers with Data-Driven Marketing and Personalized Guest Experiences

Nov 20, 2025 • Hospitality Net

Earnings Estimates Rising for Klaviyo, Inc. (KVYO): Will It Gain?

Nov 12, 2025 • Yahoo Finance

Responsibilities

Program operations & member experience: Own the day-to-day operations of the Champions program including strategic planning, recruitment and onboarding, member communications, virtual and in-person experiences, and overall member engagement. Maintain program health and quality as it scales, ensuring every member feels the weight and value of what it means to be a Klaviyo Champion.
Internal enablement & activation: Support Champions' presence across the product development and go-to-market lifecycle by leading cross-functional projects with Marketing, PMM, Product, R&D, CS, and Partnerships to surface Champion voices at key moments — product research, beta testing, case studies, reference calls, events, content, and social media. Help shift activation from being concentrated at launch to a more consistent presence earlier in the lifecycle.
ROI & measurement: Contribute to the continued development of the program's measurement framework, following established methods and processes, to help demonstrate the business value of the Champions program in concrete terms.
Program prestige & industry recognition: Support the Champions program's external reputation and visibility by helping members build their professional profile and ensuring the program reflects well on their relationship with Klaviyo.
Budget management: Support administration of the Champions program budget and help inform spend decisions that reflect program priorities and member experience goals.

Requirements

5+ years in customer advocacy, community, customer marketing, or a closely related function — B2B SaaS experience strongly preferred
Experience running or contributing significantly to a structured advocacy or champions-style program, within established processes and operational policies
Experience thinking about program prestige alongside program operations — brand, positioning, and member value, not just logistics
Strong cross-functional instincts — comfortable leading a cross-functional project and advising peers across Marketing, Product, R&D, and CS
Analytical enough to contribute to a measurement framework — you understand what program ROI looks like and have helped build or evolve one before
Strong program management skills — this program is highly visible and operationally complex; rigor without rigidity
Strong written and verbal communication; you can tell a compelling story about customer impact to internal stakeholders
Comfortable supporting budget administration and spend decisions within established guidelines
Candidates with transferable experience in program management, customer success, or partnerships will be considered — advocacy and community experience is ideal but not the only path in

Preferred

advocacy and community experience is ideal but not the only path in

Benefits

in addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.