2 weeks ago
Growth/Creator Community Manager (TikTok / Discord)
Ejam Inc
USA (Remote)Full time$90K/yr – $110K/yr
Marketing jobs
2 marketing jobs
Growth/Creator Community Manager (TikTok / Discord)
USA (Remote)
$90K/yr – $110K/yrSenior Level3+ years expFull time
Posted 2 weeks ago
Job Summary
Own and scale the creator program end to end, from recruitment and onboarding to incentives, coaching, retention, and cross-functional execution, while driving metrics and ROI.
- Lead tier design and economics
- Drive training, coaching, and reporting
Job Description
Responsibilities
- Own the program
- Own the creator community end to end: structure, tiering, incentives, calendar, and outcomes
- Design and evolve the tier system — what qualifies a creator for each tier, what they get, and what's expected in return. Make the ladder something creators actually want to climb
- Build/manage/implement the incentive and commission architecture: commission rates, bonuses, contests, gifting and sample seeding, exclusivity where it makes sense. Model the economics before you launch anything
- Help build and manage the training program designed to take L1 creators to L3/L4
- Track cohorts of creators that enter and how they progress in terms of levels, GMV, etc
- Own the creator recruiting funnel: sourcing, application, vetting, onboarding. Keep a healthy top of funnel and a clear bar for who gets in
- Own creator retention. Churn is the quiet killer of every creator program — you'll know your cohort curves and be actively working against them; optimizing for videos per creator per period, etc
- Own weekly full-funnel reporting to identify where our constraints are: creators, volume, impressions, videos per creator, CVR%, GPM, etc
- Manage and enable
Requirements
- 3-5+ years in creator/influencer/affiliate program management, community management, or growth marketing at a fast-growing consumer brand — with real ownership of a number, not just execution
- Experience running or scaling a Discord community
- Strong commercial instincts. You're comfortable in a spreadsheet, you can model incentive structures and unit economics, and you can defend a program's ROI
- Hands-on understanding of TikTok and TikTok Shop: how affiliate works, how commissions and attribution function, what actually drives GMV on the platform
- Excellent written communication. Most of your leadership happens in text, in public, in front of creators
- People management experience, or clear readiness for it
Preferred
- Experience at a fast-growing TikTok shop consumer brand
- CPG or food & beverage background
- Familiarity with creator/affiliate tooling and Discord automation
- Some creator or content experience of your own — you don't have to be the creative brain, but credibility with creators helps
Benefits
- Competitive base salary designed to reward high performance and impact
- 401(k) plan with company matching
- Comprehensive health benefits including medical, dental, and vision coverage
- Stock option plan so you can share in the value you help build
- Generous paid time off and company holidays
- Real ownership and autonomy to drive measurable growth
- Ongoing professional development opportunities as we scale
Ejam Inc
3.5 Glassdoor
Ejam is a performance-based online advertising and marketing leader. Our approach combines decades of Online Marketing experience with the technical know-how to market products at scale. We are located in sunny Newport Beach and consist of energetic team members ready to make the next move in online marketing.
Founded in 2017
Newport Beach, California, USA
85 employees (38 in marketing)
55% recommend to a friend
Salaries
Posted range
$90K/yr – $110K/yr
Taken straight from the job posting.
Marketing Team
Marketing Team Size
26 (31% of company)
Median Career Experience
9 years
Median Tenure
2.9 years
Marketing Roles Posted (Last 30 Days)
2
Traffic Signals
Monthly Visitors
6.4K
Traffic Source Mix
Search
33.8%
Direct
52%
Referral
6%
Social
7.1%
Paid
0.9%
Headcount Trend
Current headcount: ~85