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Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in. Brand & Creative Operations Manager Role Overview The Brand & Creative Operations Manager leads the technology, systems, and operational capabilities that enable Ferguson's Brand & Creative team to work more efficiently, effectively, and at scale. This role is responsible for developing and optimizing the platforms, workflows, and emerging technologies that support creative production, asset management, and the delivery of consistent brand experiences across the enterprise. Working closely with the Director of Brand & Creative, this individual drives operational innovation through platform integrations, automation, and identifying and adopting AI-enabled capabilities. The role oversees the enterprise's brand technology ecosystem, ensuring associates have access to intuitive, scalable tools and resources that simplify workflows, strengthen brand consistency, and improve productivity. The manager also leads day-to-day brand systems operations, technical roadmaps, and the ongoing development of capabilities that support both the Brand & Creative team and the broader organization. This is a hands-on manager role who balances direct execution with people management. Location: This is approved to be Remote or will be hybrid if you live near our Headquarters in Newport News, VA or Tampa, FL per Company Policy. Key Responsibilities Technology Strategy & Platform Management - Lead the strategy, development, and optimization of brand and creative technology platforms, including Bynder, Templafy, Brand Connect, Brand on Demand, Adobe Workfront, cross-platform integration tools, and emerging solutions. - Develop and maintain a technology roadmap that aligns platform capabilities, investments, and enhancements with business priorities and evolving team needs. - Find opportunities to consolidate, integrate, and streamline systems to improve efficiency, usability, and adoption. - Oversee enterprise-facing brand tools, templates, portals, and asset libraries to ensure scalable, accessible, and consistent brand resources. - Manage technology vendor relationships, platform performance, licensing, budgets, and ongoing evaluation of capabilities. AI Enablement & Operational Innovation - Lead the identification, evaluation, and implementation of AI-enabled tools and capabilities that improve creative production, content development, asset management, and operational efficiency. - Partner with internal technology, AI, and cross-functional teams to identify use cases, evaluate solutions, and support responsible adoption of emerging technologies. - Develop strategies to integrate AI and automation into existing workflows, reducing manual tasks and improving speed, quality, and scalability. - Champion AI literacy, experimentation, and adoption across the Brand & Creative team through practical applications, training, and knowledge sharing. - Monitor emerging technologies and industry advancements to find opportunities that strengthen the team's capabilities and ways of working. - Establish methods for evaluating the effectiveness and business impact of AI and automation initiatives. Workflow Optimization & Creative Operations - Lead the development and enhancement of workflow management capabilities within Adobe Workfront and connected platforms. - Find opportunities to automate repetitive processes, eliminate inefficiencies, and improve collaboration across creative, content, brand, and marketing teams. - Partner with creative leadership, project management, and cross-functional team members to align operational processes with business needs. - Establish scalable processes, governance, and standard methodologies that support consistent execution while enabling flexibility and innovation. - Develop operational reporting and performance metrics to measure platform effectiveness, workflow efficiency, and opportunities for continuous improvement. Digital Asset Management & Brand Enablement - Oversee the enterprise digital asset management strategy, including asset organization, taxonomy, metadata, usage rights, integrations, and lifecycle management. - Establish scalable asset management practices that improve discoverability, accessibility, compliance, and reuse of approved creative assets. - Lead the evolution of enterprise brand portals, templates, and self-service resources that enable associates to produce compliant, on-brand materials efficiently. - Partner with Brand Management and creative collaborators to ensure systems and resources support established brand standards and governance requirements. - Oversee integrations between brand platforms and other enterprise technologies to improve connectivity, data consistency, and user experience. - Find opportunities to expand self-service capabilities and reduce manual support requirements across the organization. Team Leadership & Operational Oversight - Lead and develop the Brand Systems function, providing direction, prioritization, and oversight of day-to-day platform administration and operational support. - Oversee technical documentation, platform maintenance, asset requests, reporting, and brand resource support. - Provide operational oversight of branded merchandise, print, and ordering platforms, including vendor coordination and process optimization. - Establish service standards, operational procedures, and support processes that ensure reliable and responsive service to internal partners. - Manage platform-related budgets, vendor contracts, renewals, and technology investments to maximize value and operational efficiency. - Collaborate with Brand Management, Creative, IT, Procurement, and other business partners to ensure technology solutions meet organizational needs. - Foster a culture of continuous improvement, innovation, and knowledge sharing across the Brand & Creative organization. Preferred Qualifications - Bachelor's degree in Marketing, Communications, Business, Information Systems, or a related field. - 5+ years of experience in creative operations, marketing technology, digital asset management, or a related area. - Experience with enterprise platforms such as Bynder, Adobe Workfront, Templafy, Tenovus, Make, Fusion or similar solutions. - Experience in managing templated solutions - Knowledge of AI-enabled tools, workflow automation, and digital asset management standard methodologies. - Experience managing technology vendors, budgets, and platform investments. - Comfortable being a doer and people Manager - Strong analytical, communication, and cross-functional leadership skills. - Proven ability to drive operational improvements and technology adoption. At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more! #LI-REMOTE - Pay Range: - Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience. - $8,233.34 - $13,175.00 - Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles. - This role is Bonus or Incentive Plan eligible. - Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements. - The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity. Equal Employment Opportunity and Reasonable Accommodation Information4a:Tcbe,

Responsibilities

Lead the strategy, development, and optimization of brand and creative technology platforms, including Bynder, Templafy, Brand Connect, Brand on Demand, Adobe Workfront, cross-platform integration tools, and emerging solutions.
Develop and maintain a technology roadmap that aligns platform capabilities, investments, and enhancements with business priorities and evolving team needs.
Find opportunities to consolidate, integrate, and streamline systems to improve efficiency, usability, and adoption.
Oversee enterprise-facing brand tools, templates, portals, and asset libraries to ensure scalable, accessible, and consistent brand resources.
Manage technology vendor relationships, platform performance, licensing, budgets, and ongoing evaluation of capabilities.
Lead the identification, evaluation, and implementation of AI-enabled tools and capabilities that improve creative production, content development, asset management, and operational efficiency.
Partner with internal technology, AI, and cross-functional teams to identify use cases, evaluate solutions, and support responsible adoption of emerging technologies.
Develop strategies to integrate AI and automation into existing workflows, reducing manual tasks and improving speed, quality, and scalability.
Champion AI literacy, experimentation, and adoption across the Brand & Creative team through practical applications, training, and knowledge sharing.
Monitor emerging technologies and industry advancements to find opportunities that strengthen the team's capabilities and ways of working.

Preferred

Bachelor's degree in Marketing, Communications, Business, Information Systems, or a related field.
5+ years of experience in creative operations, marketing technology, digital asset management, or a related area.
Experience with enterprise platforms such as Bynder, Adobe Workfront, Templafy, Tenovus, Make, Fusion or similar solutions.
Experience in managing templated solutions
Knowledge of AI-enabled tools, workflow automation, and digital asset management standard methodologies.
Experience managing technology vendors, budgets, and platform investments.
Comfortable being a doer and people Manager
Strong analytical, communication, and cross-functional leadership skills.
Proven ability to drive operational improvements and technology adoption.

Benefits

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Own the Brand & Creative technology platform strategy and operations, guiding AI-enabled workflow improvements, asset management, and enterprise integrations across Bynder, Workfront, templating, and self-service portals.

Define the technology roadmap and modernization efforts
Drive AI adoption, governance, and cross-functional collaboration

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(G.E.H.A) is a nonprofit member association that provides health and dental benefits that millions of federal employees and retirees, military retirees and their families have counted on since 1937. Offering one of the largest health and dental benefit provider networks available to federal employees in the United States, G.E.H.A empowers health and wellness by meeting its members where they are, when they need care. G.E.H.A has one mission: To empower federal workers to be healthy and well. A Creative Operations Coordinator oversees marketing projects from intake through delivery, ensuring work moves smoothly and stays on schedule. The Creative Operations Coordinator works closely with Traffic team peers, Traffic Manager, Growth Strategy Managers, Member Communication Managers, members of the Creative Services team and the Creative Director to manage proofing cycles, facilitate communication and assign personnel based on resourcing. Through keeping projects organized, efficient and aligned across stakeholders, the Creative Operations Coordinator supports consistent and high-quality execution. This role and ideal candidate have an eye for detail, exceptional organization skills, advanced Workfront project management and administration skills ability to manage multiple projects and have a background in working with creative teams. SKILLS Duties and Responsibilities: - Creates and manages proofing review cycles by assigning reviewers and driving and timely stakeholder approval decisions, including regular follow-up on outstanding approvals. - Monitors task status and deadlines using dashboards and team meetings, follows up on late tasks, adjusts schedules, and escalates risks as needed. - Gathers and maintains clear documentation of key decisions, schedule changes, and project updates. - Reviews and validates incoming project requests for completeness, level of detail and deadline viability, collaborating with requestors to clarify scope, objectives and requirements as needed. - Converts approved requests into fully scoped projects, adapting templates and workflows to fit project needs. - Assigns project personnel and allocates resources based on availability data skill alignment and deadline feasibility. - Uses reports and dashboards that provide visibility into project status, workload, and operational performance to track progress and flag concerns. Knowledge, Skills, and Abilities: - Bachelor’s degree in Advertising, Communications, Marketing, or a related field. - 3 years of experience working with creative teams; partnering with designers and copywriters to generate high‑volume work in a regulated environment. - Strong organizational abilities with the capacity to manage multiple projects, deadlines, and details in a high-volume environment. - Clear and effective communication skills, ensuring timely updates, smooth collaboration, and alignment across teams. - Demonstrated problem-solving skills and a positive, solution-focused attitude that helps overcome challenges and keep projects moving forward. - Comfortable taking ownership of projects and maintaining accountability for timely and accurate delivery. - Ability to work independently while knowing when to collaborate. - Proficiency working in project management systems/platforms, like Workfront. Work-at-home requirements - Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. - A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required. - Latency (ping) response time lower than 80 ms - Hotspots, satellite and wireless internet service is NOT allowed for this role. - A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information How we value you - Competitive pay/salary ranges - Incentive plan - Health/Vision/Dental benefits effective day one - 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution - Robust employee well-being program - Paid Time Off - Personal Community Enrichment Time - Company-provided Basic Life and AD&D - Company-provided Short-Term & Long-Term Disability - Tuition Assistance Program While this is a remote opportunity, at this time G.E.H.A does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine. Please note that the salary information is a general guideline only. G.E.H.A considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. The target hiring range for this position is $69,637 - $88,095 USD. At G.E.H.A, the current maximum salary for this role is $98,163 USD. While initial compensation may vary based on experience and qualifications, there is a path to work toward this top rate through performance and continued growth within the organization. G.E.H.A is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. G.E.H.A will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. G.E.H.A is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.52:Tb2e,

Responsibilities

Creates and manages proofing review cycles by assigning reviewers and driving and timely stakeholder approval decisions, including regular follow-up on outstanding approvals.
Monitors task status and deadlines using dashboards and team meetings, follows up on late tasks, adjusts schedules, and escalates risks as needed.
Gathers and maintains clear documentation of key decisions, schedule changes, and project updates.
Reviews and validates incoming project requests for completeness, level of detail and deadline viability, collaborating with requestors to clarify scope, objectives and requirements as needed.
Converts approved requests into fully scoped projects, adapting templates and workflows to fit project needs.
Assigns project personnel and allocates resources based on availability data skill alignment and deadline feasibility.
Uses reports and dashboards that provide visibility into project status, workload, and operational performance to track progress and flag concerns.

Requirements

Bachelor’s degree in Advertising, Communications, Marketing, or a related field.
3 years of experience working with creative teams; partnering with designers and copywriters to generate high‑volume work in a regulated environment.
Strong organizational abilities with the capacity to manage multiple projects, deadlines, and details in a high-volume environment.
Clear and effective communication skills, ensuring timely updates, smooth collaboration, and alignment across teams.
Demonstrated problem-solving skills and a positive, solution-focused attitude that helps overcome challenges and keep projects moving forward.
Comfortable taking ownership of projects and maintaining accountability for timely and accurate delivery.
Ability to work independently while knowing when to collaborate.
Proficiency working in project management systems/platforms, like Workfront.
Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.

Benefits

Competitive pay/salary ranges
Incentive plan
Health/Vision/Dental benefits effective day one
401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
Robust employee well-being program
Paid Time Off
Personal Community Enrichment Time
Company-provided Basic Life and AD&D
Company-provided Short-Term & Long-Term Disability
Tuition Assistance Program

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Remote Creative Operations jobs in the US

Brand and Creative Operations Manager

Creative Operations Coordinator