4 weeks ago
Director, Digital Creative Operations
RH
Corte Madera, CA (On-site)Full time$65K/yr – $90K/yr
Director, Digital Creative Operations
Corte Madera, CA (On-site)
$65K/yr – $90K/yrDirector/Executive10+ years expFull time
Posted 4 weeks ago
Job Summary
Own and optimize the end-to-end digital creative operations lifecycle across multi-channel campaigns, driving scalable processes, KPI tracking, and cross-functional alignment.
- Leads capacity planning and resource allocation across digital workstreams
- Mentors teams and scales high-performing, data-driven decision-making
Job Description
Responsibilities
- Own the end-to-end digital creative operations lifecycle, including intake, prioritization, workflow design, documentation, communication, trafficking, delivery, repurposing, and archiving
- Design and implement agile, scalable processes that support rapid launches, A/B testing, social responsiveness, and multi-platform output
- Lead capacity planning and resource allocation across all digital workstreams to optimize speed, quality, and efficiency
- Define, track, and analyze digital-specific KPIs, including content velocity, time to publish, throughput, rework, and performance lift
- Oversee budgets, external vendors, and production partners, ensuring cost efficiency and operational discipline
- Serve as a primary point of contact for cross-functional stakeholders, providing clear ownership of timelines, priorities, and delivery expectations
- Ensure alignment across creative, marketing, technology, and analytics teams to maintain brand integrity and elevate the end-to-end digital customer experience
- Lead, mentor, and scale high-performing teams, fostering a culture of accountability, service, and data-informed decision-making
- Anticipate and adapt to evolving digital trends, including short-form video, AI-enabled creative workflows, platform shifts, and accessibility standards
Requirements
- 10+ years of experience in digital creative operations, production, or related disciplines within e-commerce, in-house teams, or agency environments
- 5+ years of experience building and scaling digital creative workflows and leading, mentoring, and developing high-performing teams in fast-paced, high-volume environments
- Strong executive-level communication skills, with the ability to influence senior stakeholders and align cross-functional partners
- Demonstrated success leading complex, multi-channel initiatives involving budgeting, scheduling, prioritization, and risk management
- Perform work in an office or studio environment, including extended periods working at a computer
- Use standard office equipment and technology for extended periods
- Visually review digital assets, creative materials, and performance data with attention to detail
RH
0.0 Glassdoor
WE’RE LOOKING FOR A FEW GOOD PEOPLE WHO DON’T KNOW WHAT CAN’T BE DONESome look for a job, others seek opportunity.Opportunities to do something extraordinary, remarkable and amazing. Something that hasn’t been seen before, because it hasn’t been done before.Something out there, in the uncharted waters, at the highest altitudes, where the air gets thin, and the odds get slim. Where the map is your imagination, your compass is your values, and you are driven by your vision.Opportunities that lie beyond the edge of impossible, that you make possible. Opportunities that bewilder others to ask, “Who does that?”Outcomes that embolden us to respond, “We do.”Explore our current opportunities at www.RH.com/careers.
Founded in 1979
Corte Madera, California, USA
6.2K employees (1,233 in marketing)
0% recommend to a friend
Salaries
Posted range
$65K/yr – $90K/yr
Taken straight from the job posting.
Marketing Team
Marketing Team Size
164 (3% of company)
Median Career Experience
14 years
Median Tenure
5.6 years
Marketing Roles Posted (Last 30 Days)
1
People
Marketing Leadership
Assumpta Curry
Vice President of Global Brand Packaging & Retail
At the company for 19 years 5 months
Trev Yoder
Senior Director, Creative, Brand Packaging
At the company for 11 years 6 months
Alma Elizondo-Bailey
Director, Email Marketing & Customer Communications
At the company for 7 years
James Reid
Senior Director, Brand Creative
At the company for 6 years 8 months
Funding
Total Funding
$200M
Last Raise
$200M
Post IPO Equity, 6 years ago
Funding History
- Nov 2019Post IPO Equity • $200M
- Jan 2012Private Equity
- Jun 2008Private Equity
Traffic Signals
Monthly Visitors
2M
Monthly Google Ads Budget
$11.2K
Traffic Source Mix
Search
41.2%
Direct
53.6%
Referral
3.7%
Social
0.9%
Paid
0.4%
Headcount Trend
Current headcount: ~6.2K