10 days ago
Sr. Associate, Web Strategy & Operations
Amgen
Abilene, TX (Remote)$83K/yr – $112K/yr
All marketing roles in the US with a remote work arrangement
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All marketing roles in the US with a remote work arrangement
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Sr. Associate, Web Strategy & Operations
Abilene, TX (Remote)
$83K/yr – $112K/yrSenior Level6+ years exp
Posted 10 days ago
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Job Summary
Own end-to-end web project delivery by leading scope, plans, budgets and cross-functional collaboration for Amgen’s GCCI website portfolio.
- Define scope, timelines and deliverables for website launches
- Track progress, manage risks, and ensure quality across the lifecycle
Job Description
Responsibilities
- Collaborate with internal clients to define project scope, objectives and deliverables and develop detailed project plans, including scope, timelines, resources and budgets of website launches and updates
- Support quarterly prioritization of project requests, award agencies and ensure timely execution of high-quality deliverables
- Ensure effective communication and collaboration between cross-functional teams including copywriters, designers, developers, SEO team, analytics team, and project- and platform owners
- Monitor project progress and documentation, and take corrective actions as necessary to keep projects on track, including identifying and managing risks, issues and changes throughout the project lifecycle
- Perform quality assurance checks and hyper care to ensure deliverables meet industry standards, and ongoing strategic and operational support
- Act as a single Point of Contact (POC) for managing all projects in GCCI WSO for managing assigned web projects
- Support pilots, rollouts and adoption of new/enhanced capabilities and features for websites and the management and optimization of the global portfolio of websites
- Support Global Service Center (GSC) Regional Leads with Project Planning and Forecasting, Release Management and Deployment and Creative Support, MAC Services, Quality Assurance and Testing
- Submit Integrated System Assessment (ISA) across Amgen's global web platforms, which will significantly contribute to Amgen’s regulatory compliance and operational resilience
- Develop and report on key performance indicators (KPIs) and metrics that gauge the success of websites, analyzing data to provide actionable insights
Requirements
- Master's degree
- OR
- Bachelor’s degree and 4 years of digital or web project management experience
- Or
- Associate’s degree and 6 years of digital or web project management experience
- Or
- High School diploma/GED and 8 years of digital or web project management experience
Preferred
- 5+ years of digital project management in a fast-paced, multi-client environment, incl. end-to-end projects across a website lifecycle
- Proven expertise in managing complex, cross-country and high impact projects. Able to effectively negotiate, manage expectations, and maintain productive relationships with a diverse group of stakeholders across various functions.
- Strong understanding of agile project management principles and methodologies, with a focus on continuous improvement, preferably SAFe
- Proficiency in web analytics and Search Engine Optimization (SEO), and User Experience (UX) and User Interface (UI) design principles using tools such as Google Analytics, Google Search Console and Figma
- Experience with writing detailed documentation
- Experience with JIRA, ServiceNow, Google Analytics, and Confluence
- Familiarity with technical specifications, and industry standards and best practices including media file sizes/formats, accessibility standards (WCAG), privacy regulations (GDPR, US Consumer laws) is a plus
- Knowledge of web development technologies, coding languages and industry best practices, such as HTML and CSS is a plus
- Experience operating in a regulated business environment and adhering to mandatory compliance requirements (preferably pharma) is a plus
- Experience prompting ChatGPT and other AI chatbot is a plus
Benefits
- The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.
- In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:
- A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
- A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
- Stock-based long-term incentives
- Award-winning time-off plans
- Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Amgen
4.1 Glassdoor
Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We helped establish the biotechnology industry, and we remain on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. Our investment in research and development has yielded a robust pipeline that builds on our existing portfolio of medicines to treat cancer, heart disease, osteoporosis, inflammatory diseases and rare diseases.Amgen is one of 30 companies comprising the Dow Jones Industrial Average®, and part of the Nasdaq-100 Index®. In 2024, Amgen was named one of the “World’s Most Innovative Companies” by Fast Company and one of “America’s Best Large Employers” by Forbes.For more information, visit Amgen.com and follow us on X, LinkedIn, Instagram, TikTok, YouTube and Threads. 🔗 Community Guidelines: https://wwwext.amgen.com/community-guidelines🔗Global Privacy Statement Directory: www.amgen.com/dpSpecial Advisory: Please be cautious of scam recruitment offers claiming to be from Amgen. Such scams may come from various sources, including fake websites and/or unsolicited emails and seek to obtain personal data or payment from victims by offering jobs that do not exist. Please be advised that Amgen would never ask for payment to progress a job application. When in doubt, please check to see if the position in question is posted on this website before applying. Additionally, please report any suspicious recruiting activity to https://complaint.ic3.gov/ and thank you for your assistance.
Founded in 1980
Thousand Oaks, California, USA
37K employees (1,491 in marketing)
83% recommend to a friend
89% CEO approval
Traffic Signals
Monthly Visitors
512K
Traffic Source Mix
Search
39.7%
Direct
42.4%
Referral
7.2%
Social
9.4%
Paid
1.2%
Headcount Trend
Current headcount: ~38.1K
Marketing Team
Marketing Team Size
1,259 (3% of company)
Marketing Roles Posted (Last 30 Days)
12
Funding
Total Funding
$28.5B
Last Raise
Post IPO Debt, 3 years ago