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DigitalGenius

Brand

4.4

Company overview

DigitalGenius allows online retailers and ecommerce brands to fully resolve customer service queries using the power of AI and automation.Using AI Agents across all channels, leading brands such as On, AllSaints, Holland & Barrett, Rapha, Beauty Pie, and Caraway Home use DigitalGenius to provide 24/7 customer service support, help customers purchase, reduce response times, and take their customer experience to the next level.
Founded in 2014
London, England, GBR
67 employees (8 in marketing)
www.digitalgenius.com
83% recommend to a friend
74% positive business outlook

Salaries

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People

Headcount trend

Company growth over the last 12 months

Headcount 0% year over year

Funding

Total funding

$31.4M

Last raise

$5.4M

Debt Financing, 6 months ago

Funding history

Sep 2025

Debt Financing DigitalGenius · $5.4M

Dec 2017

Series A DigitalGenius · $14.8M

Aug 2016

Venture Round DigitalGenius · $3.9M

Apr 2016

Seed Round DigitalGenius · $4.1M

Jun 2015

Seed Round DigitalGenius · $3M

Oct 2014

Seed Round DigitalGenius · $250K

Audience

Monthly website visitors
37.1K
Month over month0%
Quarter over quarter0%
Top sourceDirect (27.6%)
Ad budget per month$1.7K
Average search rank43.6
Traffic source mix
Direct
27.6%
Search
21.5%
Referral
6.2%
Social
3.7%
Paid referral
0.6%

LinkedIn followers

Follower count and growth

Total followers

21.8K

12-mo growth

—

Monthly growth

+2.4%

News

Links

www.digitalgenius.comLinkedInCrunchbaseX (Twitter)
Glassdoor