Responsibilities

• The Role Step into the role of Head of E-commerce & Digital Marketing.
• In this newly created role you will be the internal owner and driving force behind our brand’s digital growth, commercial success, and operational excellence across our Total Platform ecosystem and third party partnerships.
• You will be fully embedded within the brand, acting as the vital bridge linking our internal brand strategy, creative vision, and trading calendars with the technical powerhouse of the Next Total Platform.
• You will lead a dedicated cross-functional team, spearhead platform prioritisation, and leverage data, AI, and e-commerce innovations to maximise profitability, optimise the customer journey, and scale our brand’s digital presence globally.
• A significant part of this role will involve collaborative leadership with our core brand partner, NEXT, to deliver best-in-class eCommerce and marketing solutions.
• additionally you will be accountable for digitally replicating these successes across our partnership portfolio to ensure brand consistency, deliver omnichannel campaigns & drive incremental growth across the business.
• Working in collaboration with the internal department leads, and our external digital partners, you will be accountable for the brand's digital growth, strategic leadership, and overall commercial trading performance across our entire digital estate.
• Brand Integration & Strategic Leadership: Act as the primary internal champion and point of contact at Joules for everything e-commerce related.
• You will ensure deep information flow between our leadership, marketing agencies and platform operators to seamlessly resolve operational friction.
• Fostering a culture of initiative, mentorship, and succession planning.

Requirements

• In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment.
• Joules does not hold a Sponsor Licence and would not, therefore, be able to sponsor a successful candidate under the Skilled Worker route. The successful candidate must be able to demonstrate the right to work without sponsorship.
• Sponsorship
• E-commerce Leadership: A proven track record of growing high performing e-commerce sites, with a deep understanding of retail trading, CRO, data funnels, and international scaling.
• Commercial & Financial Acumen: Strong experience managing P&Ls, reviewing financial statements, and driving cost efficiencies.
• Influence & Collaboration: Exceptional communication skills with the ability to navigate matrixed organisations, unite cross functional teams, third party and agency teams and successfully advocate for brand priorities with platform stakeholders.
• People Leadership: Genuine experience as a manager who excels at coaching direct lines, fostering an open, high trust team environment, and inspiring collaborative success.
• Agile & Tech-Forward Mindset: A proactive problem solver passionate about AI, automation, and emerging retail tech trends, with the adaptability to pivot in a fast paced trading environment.

Benefits

• 25 days holiday plus bank holidays with opportunity to buy/sell
• Private medical insurance
• Health and Wellbeing benefits - Opt in Healthcare cash plan, free digital GP via the Aviva App, Wellhub app access with discounted gym membership, free access to an array of health and wellness apps and much more
• We offer flexible start and finish times and discretionary flexibility to support your needs and help you navigate life's demands as and when your work allows
• 25% staff discount on Joules and NEXT products
• Up to 10% off most NEXT partner Brands & Branded Beauty products
• Up to 25% off Joules partner Brands
• Opt-in clothing allowance
• Access to fantastic discounts at our NEXT staff shop
• Life assurance