1 day ago
Customer Marketing Executive
Experian
London, UK (Hybrid)Permanent
Customer Marketing Executive
London, UK (Hybrid)
Salary Not AvailableMid LevelPermanent
Posted 1 day ago
Top 1% of applicants do these two things.
The other 99% submit and hope. You're about to do something different.
Job Summary
Own end-to-end CRM campaigns across email, SMS, push notifications and direct mail, shaping customer journeys and ensuring consistency across channels.
- Leverages customer data and insights to drive targeting and engagement
- Works with internal teams and external partners to meet business, brand and compliance requirements
Job Description
Responsibilities
- Develop and deliver CRM campaigns across email, SMS, push notifications and direct mail.
- Create compelling customer journeys and messaging that deliver a consistent experience across channels.
- Manage campaigns end-to-end, including planning, execution, reporting and optimisation.
- Use customer insight and performance data to improve targeting, engagement and campaign effectiveness.
- Partner with our teams and external agencies to ensure all campaigns meet business, brand and compliance requirements.
Requirements
- Experience managing CRM or customer marketing campaigns from development through to delivery and optimisation.
- Knowledge of using customer data and insights to improve campaign performance.
- Experience working across direct marketing channels, including email, SMS, push notifications and direct mail.
- Experience using CRM and marketing automation platforms such as Salesforce, Oracle or Marketing Cloud.
Preferred
- A customer-focused marketer with experience understanding customer behaviour and delivering engaging experiences.
- A confident communicator who enjoys collaborating with partners across multiple teams.
- Detail-oriented, commercially minded and motivated by continuous improvement and results.
Benefits
- Hybrid working - 40% office based
- Great compensation package and discretionary bonus
- Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Experian
LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.
Founded in 2009
Bristol, England, GBR
31 employees (4 in marketing)
Traffic Signals
Monthly Visitors
425M
Monthly Google Ads Budget
$18.2M
Traffic Source Mix
Search
39.5%
Direct
31.4%
Referral
5.8%
Social
4%
Paid
5.7%
Headcount Trend
Current headcount: ~31
Marketing Team
Marketing Team Size
3 (10% of company)
Marketing Roles Posted (Last 30 Days)
670