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7 marketing jobs

Rail Delivery Group logo
10 hrs ago

CRM Engagement Executive - 12M FTC

Rail Delivery Group

London, UK (Hybrid)Contract
Chip – your wealth app logo
4 days ago

CRM Strategist

Chip – your wealth app

London, UK (On-site)Other
Chip logo
4 days ago

CRM Strategist

Chip

Greater London, Kensington and Chelsea, UK (Hybrid)Full time
Unmatched | We Make HubSpot Effortless logo
7 days ago

HubSpot Consultant

Unmatched | We Make HubSpot Effortless

UK (Remote)Full time£50K/yr – £60K/yr
Giorgio Armani logo
6 weeks ago

CRM & Client Engagement Specialist (Maternity Cover FTC)

Giorgio Armani

London, UK (Hybrid)Full time
Speedy Freight logo
2 months ago

CRM & Business Systems Specialist

Speedy Freight

Knutsford, Trafford, UK (On-site)Full time£35K/yr – £40K/yr
Cousins Furniture logo
3 months ago

Digital Content & CRM Specialist

Cousins Furniture

Oldbury, Sandwell, UK (On-site)Full time

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7 jobs
Rail Delivery Group logo

CRM Engagement Executive - 12M FTC

Rail Delivery Group

London, UK (Hybrid)

In-houseContractMid level1+ years exp.
10 hrs ago
Chip – your wealth app logo

CRM Strategist

Chip – your wealth app

London, UK (On-site)

In-houseOtherMid level3+ years exp.
4 days ago
Chip logo

CRM Strategist

Chip

Greater London, Kensington and Chelsea, UK (Hybrid)

In-houseFull-timeMid level3+ years exp.
4 days ago
Unmatched | We Make HubSpot Effortless logo

HubSpot Consultant

Unmatched | We Make HubSpot Effortless

UK (Remote)

£50K/yr - £60K/yrIn-houseFull-timeSenior level5+ years exp.
7 days ago
Giorgio Armani logo

CRM & Client Engagement Specialist (Maternity Cover FTC)

Giorgio Armani

London, UK (Hybrid)

In-houseFull-timeMid level3+ years exp.
6 weeks ago
Speedy Freight logo

CRM & Business Systems Specialist

Speedy Freight

Knutsford, Trafford, UK (On-site)

£35K/yr - £40K/yrIn-houseFull-timeMid level
2 months ago
Cousins Furniture logo

Digital Content & CRM Specialist

Cousins Furniture

Oldbury, Sandwell, UK (On-site)

In-houseFull-timeEntry level2+ years exp.
3 months ago
Rail Delivery Group logo
Rail Delivery Group

CRM Engagement Executive - 12M FTC

London, UK (Hybrid)

Salary Not AvailableMid Level1+ years expContract

Posted 10 hrs ago

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Job Summary

Own end-to-end CRM and email campaigns in Salesforce Marketing Cloud, optimise deliverability, analyse performance, and collaborate cross-functionally to maximise customer lifetime value for Railcards and related databases.

  • Lead campaign creation, execution and reporting across multiple product lines.
  • Drive segmentation, personalisation and testing to improve customer communications.
  • Collaborate with suppliers and internal teams to align campaigns with business goals.

Job Description

Responsibilities

  • Create and deliver CRM and email marketing campaigns using Salesforce Marketing Cloud.
  • Build, track and report on National Rail product campaigns and automations.
  • Support customer retention and maximise customer lifetime value across the Railcards, Days Out Guide and National Rail Enquiries databases.
  • Schedule, build and run database extracts and reports.
  • Apply email best practice, including ESP optimisation, responsive HTML/CSS email coding, A/B testing, dynamic content and deliverability.
  • Use database segmentation and personalisation to produce relevant customer communications.
  • Develop and maintain effective collaborative and cross-functional relationships with suppliers, stakeholders and departments.
  • Monitor and manage campaign performance using data, analytics and reporting.

Requirements

  • Extensive knowledge of email best practices, including ESP optimisation, responsive design, A/B testing, dynamic content, deliverability, segmentation, personalisation and performance management.
  • Proficiency in HTML and CSS email coding, together with strong computer literacy.
  • Strong numeracy and extensive experience using Microsoft Excel.
  • Experience using database campaign segmentation for personalised communications.
  • Hands-on technical knowledge of email service provider and CRM platforms, including Salesforce Marketing Cloud; experience may also include Salesforce Journey Builder or Adobe Campaign.
  • At least 1–2 years’ experience in a similar agency-side or in-house B2C marketing role.
  • Data and analytics experience.
  • A strong operational and commercial mindset, with a decisive, delivery-focused and return-on-investment approach.
  • Ability to work under pressure in a fast-paced environment and meet deadlines.
  • Strong commitment to customer experience and enthusiasm for the role.

Preferred

  • A university degree with an emphasis on customer behaviour, marketing or analytics.
  • Proficiency in Adobe Photoshop.

Benefits

  • Why Work for RDG?
  • We offer a highly competitive package, including:
  • 75% discount on rail travel (for work and leisure), plus international rail discounts
  • 30 Days annual leave (plus buy/sell options and additional leave for key life events)
  • Two Personal Development Days are granted to employees annually
  • Interest-free Season Ticket Loan for commuting costs
  • Enhanced family leave – 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave
  • Pension scheme – up to 8.64% employer contribution
  • Subsidised Private Medical Insurance (Vitality PPP) and Health Cash Plan (Healthshield)
  • Access to our flexible benefits portal - a central hub for accessing retail discounts, shopping, dining, travel, and entertainment perks
Rail Delivery Group logo

Rail Delivery Group

3.5 Glassdoor

We partner with Britain’s train operators to put customers at the heart of everything we do, delivering essential services and dedicated experts who keep the nation’s railway running efficiently.

Founded in 1993
London, England, GBR
433 employees (45 in marketing)
www.raildeliverygroup.com
1% recommend to a friend
1% CEO approval

Marketing Team

Marketing Team Size
38 (9% of company)
Median Tenure
1.2 years
Marketing Roles Posted (Last 30 Days)
2

People

Founders / CEO

Jacqueline Starr
Jacqueline Starr
Chief Executive Officer
At the company for 11 years 2 months

HR / Recruitment

Viv Vayapooree
Viv Vayapooree
Talent Acquisition Manager - Technology & Programmes
At the company for 1 year 2 months
Flora O.
Flora O.
Industry HR Business Partner
At the company for 2 years 1 month

Marketing Leadership

Viv Vayapooree
Viv Vayapooree
Talent Acquisition Manager - Technology & Programmes
At the company for 1 year 2 months

Traffic Signals

Monthly Visitors
64.5K
Traffic Source Mix
Search
55.8%
Direct
29.8%
Referral
12.8%
Social
0.7%
Paid
0.7%

Headcount Trend

Current headcount: ~433

Recent News

Rail Youth Promise aims to help people access careers in the industry
Jul 24, 2026 • railbusinessuk.com
Rail industry publishes video technology strategy to enhance safety
Jul 23, 2026 • RailAdvent
Inverclyde ScotRail passengers to benefit from new technology
Jul 23, 2026 • Greenock Telegraph
Taller ticket barriers to be installed at railway stations to deter fare dodgers
Jul 22, 2026 • AOL.ca
ScotRail trials real-time disruption announcement system
Jul 21, 2026 • The Herald
Taller ticket barriers at railway stations in crackdown on fare evasion
Jul 15, 2026 • business-live.co.uk
Mass Transit Taskforce looks at how to remove barriers to the delivery of public transport projects
Jun 24, 2026 • railbusinessuk.com
Railway colleagues recognised in King’s Birthday Honours
Jun 15, 2026 • Rail Business Daily
Service not good enough since renationalisation – MP
Jun 11, 2026 • AOL.com
New law will see railway yobs banned from train stations
Jun 11, 2026 • Manchester Evening News
Procurement of consolidated train Delay Repay service begins
Jun 8, 2026 • railbusinessuk.com
COSCO and PTP back rail-focused intermodal hub at Tarragona
Jun 1, 2026 • RAILMARKET.com
Government takes control of Thameslink, Southern and Gatwick Express operator
May 31, 2026 • ianVisits
Blue Badge rule change from today that will save thousands of people £126
Mar 1, 2026 • Mirror.co.uk
TRAIL DELIVERY INC Announces Strategic Roadmap for U.S. & European Expansion
Oct 28, 2025 • EIN Presswire
Call for new investment around rail stations to boost housing and growth
Oct 21, 2025 • The Independent
Railways an ‘untapped resource’ for housebuilding drive
Oct 21, 2025 • City A.M.
Call for new investment around rail stations to boost housing and growth
Oct 20, 2025 • London Evening Standard
Rail industry offers free rail travel to help veterans and Armed Forces attend Remembrance Services
Oct 10, 2025 • Rail Business Daily
FAIRTIQ launches nationwide pilot in Slovakia
Aug 18, 2025 • startupticker.ch
Rail bosses given ‘criminal offence’ warning over fare dodger prosecutions
Aug 13, 2025 • The Independent
Rail bosses given ‘criminal offence’ warning over fare dodger prosecutions
Aug 13, 2025 • London Evening Standard
Rail industry rolls out real-time disruption videos in the North West to support passengers during unexpected delays
Aug 5, 2025 • Rail Delivery Group News
RDG On the Train You Can: When will the price be right?
Jul 18, 2025 • DecisionMarketing
Merman’s Ben Liam Jones Gets to the Heart of Train Travel for RDG
Jul 14, 2025 • Little Black Book | LBBOnline
Rail Delivery Group Reframes Travel as Time Well Spent in 'On the Train You Can'
Jul 11, 2025 • Little Black Book | LBBOnline
Rail Delivery Group Puts Human Connection Back on Track
Jul 11, 2025 • Creative Salon
RDG launches traincrew management development programme
May 9, 2025 • Modern Railways
Google Announces Android Digital Credentials Support
May 6, 2025 • WebProNews
Outsourcing train cleaners is racist, says RMT union
May 5, 2025 • Telegraph
Google Wallet launches digital ID services in the UK and US
May 1, 2025 • Financial Sector Technology
Google Wallet brings digital ID support to UK, more US states
Apr 29, 2025 • Android Central
Google joins age assurance market as Wallet use cases, availability expand
Apr 29, 2025 • BiometricUpdate.com
UK reports second-highest passenger rail numbers on record
Mar 24, 2025 • RailTech.com
Train performance stats to be displayed at stations in new 'era of accountability'
Mar 6, 2025 • Sky News
Train passengers face ‘further misery’ as fares rise by 4.6%
Mar 2, 2025 • shropshirestar.com
UK train passengers face "further misery" as fares rise by 4.6%
Mar 2, 2025 • MarketScreener
Location of train passengers to be tracked in ticketing trial
Feb 26, 2025 • The Standard
Tracsis signs deal for pay-as-you-go Tap Converter system
Feb 20, 2025 • Yorkshire Post
Driving progress in accessibility: Putting passengers at the heart of rail travel
Feb 10, 2025 • Rail Business Daily
Scottish rail route CO2 emissions versus car, EV and bus
Jan 29, 2025 • The Herald
London Stansted Airport set to introduce contactless train ticketing in 2025 expansion
Jan 20, 2025 • Business Live
Contactless train ticketing finally coming to London Stansted Airport
Jan 20, 2025 • City AM
Ticketless train passengers should be given 'yellow cards' instead of fines, watchdog says
Jan 16, 2025 • Sky News
Rail industry launches new videos to help passengers better plan their journeys this festive period
Dec 10, 2024 • Rail Delivery Group News
UK has most expensive train tickets in Europe, study finds
Dec 9, 2024 • The Telegraph
British rail firms have the most expensive tickets in Europe
Dec 9, 2024 • City AM
Yodel suitor The Delivery Group hails ‘strong’ performance despite ‘challenging’ year
Feb 12, 2024 • CityAM
TCS wins 6-year UK Rail Delivery Group contract
Nov 30, 2022 • The Economic Times
Train companies will ‘support’ passengers voluntarily wearing masks
Jul 5, 2021 • The Standard
Rail services ramped up ahead of next easing of lockdown rules
Apr 7, 2021 • The Standard

Links

www.raildeliverygroup.comLinkedInX (Twitter)Crunchbase

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