Responsibilities

• HubSpot Expertise:
• - Strong working knowledge of HubSpot CRM, including workflows, automation, lists, reporting, and data management. Ability to execute standard implementations independently across multiple hubs.
• - Responsibility for managing and implementing HubSpot functionality with multiple clients, including a combination of HubSpot implementation projects and ongoing retainer / managed services clients.
• - Strong organizational skills to manage your workload, achieve deadlines, and meet commitments.
• - Comfort with process and documentation.
• - Troubleshoot and resolve technical issues related to HubSpot.
• Client Relationship Management:
• - Serve as the technical expert for assigned clients, building strong and lasting relationships. This is a client facing role.
• - Understand clients' unique goals and challenges and work with the Client Success team to align HubSpot solutions to meet their needs.
• - Actively identify opportunities for additional services or implementation of new HubSpot features to clients.

Requirements

• 3+ years prior professional experience at similar roles in an agency or with a HubSpot Partner.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proven ability to drive customer success and satisfaction.
• Self-motivated, proactive, and detail-oriented.

Preferred

• HubSpot certifications (e.g., HubSpot Certified, Inbound Certified) are strongly preferred.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive healthcare and benefits package, including company-paid medical insurance option and 401k with a company contribution matching plan.
• Collaborative and innovative work environment.
• Professional development opportunities.
• Opportunity to make a significant impact on client success and company growth.