Responsibilities

• As an Account Specialist, you are responsible for the development of strategic programmatic recommendations for your book of business.
• Upon client approval, you will also manage campaign development across selected Demand Side Platforms and social/search channels, serving as the primary contact for campaign optimizations, adjustments and progression.
• You are responsible for ensuring high-quality execution and service levels while collaborating across multiple internal and external teams.
• Delivery: Work hand in hand with the national team to ensure client demands are met and expectations are exceeded. This role is accountable for delivering all client materials to the highest standard and on schedule
• Delivery: Craft and present best-in-class insight reports that merge campaign performance with real business challenges, providing a clear narrative with 2045 campaign data
• Delivery: Contribute to business growth by identifying incremental opportunities, through analysis of past campaign performance and market trends
• Project Management: Manage all stages of the programmatic campaign workflow, including initial setup, campaign download to the trader, ongoing performance monitoring, and post-campaign reporting
• Project Management: Proactively address any issues that arise during campaigns to ensure a smooth execution
• Project Management: Efficiently manage multiple campaigns, reports, timelines, and priorities simultaneously
• Project Management: Serve as the key liaison between the client and webmaster to ensure the timely creation and successful implementation of pixels prior to campaign launch

Requirements

• 1-2 years experience of the digital media landscape and its fast-paced nature
• A proactive, street-smart approach and the ability to think three steps ahead
• Strong communication and presentation skills; you can articulate ideas clearly and confidently
• Strong analytical skills and attention to detail
• Proven ability to manage competing priorities and stay organized under pressure
• Comfort working collaboratively with teams and clients alike
• Proficiency in Excel and PowerPoint
• Strong interpersonal and customer service skills
• A general understanding of business sales processes
• Proven experience planning Paid Social (e.g., Meta, LinkedIn, TikTok) and Search (e.g., Google Ads)