Responsibilities

• Greet prospective residents, provide tours, and highlight community features
• Answer phone calls, emails, and online inquiries with professionalism and urgency
• Guide applicants through the leasing process from start to finish
• Maintain accurate records in Entrata (or similar software)
• Assist with marketing efforts, outreach, and resident events
• Support move-ins, lease renewals, and resident communication
• Collaborate with maintenance and management teams to ensure resident satisfaction
• Stay current on market trends, pricing, and availability

Requirements

• Strong customer service and communication skills
• Availability to work Saturdays (closed on Sundays) and maintain a flexible weekday schedule
• Comfortable working with leasing goals and sales metrics
• Basic computer proficiency and willingness to learn new systems

Preferred

• Previous leasing, sales, or customer-facing experience
• Experience with Entrata or property management software
• Bilingual abilities

Benefits

• 15 Paid Holidays (including CAF Impact Day)
• PTO based on tenure: 0–4 years: 15 days 5–9 years: 20 days 10–14 years: 25 days 15+ years: 30 days
• 3 Flex Days per year
• Medical, Dental & Vision (employee medical starts at $65/month)
• 401(k) with company contributions (after 6 months)
• Paid Parental Leave (10 days)
• 30–50% Employee Housing Discount (after 30 days, if applicable)
• Recognition programs, commission incentives, and a people-first culture