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3 hrs ago

Performance and Marketing Communications Analyst Intern

Kentro

USA (Remote)Internship

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Kentro logo

Performance and Marketing Communications Analyst Intern

Kentro

USA (Remote)

In-houseInternshipIntern/new grad
3 hrs ago
Kentro logo
Kentro

Performance and Marketing Communications Analyst Intern

USA (Remote)

Salary Not AvailableIntern/New GradInternship

Posted 3 hrs ago

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Job Summary

Own and coordinate cross-functional support for performance reporting, communications, and process improvements, driving data quality, stakeholder updates, and content development across CPAR, PQMR, marketing, and governance workstreams.

  • Coordinate CPAR activities and maintain records.
  • Support PQMR inputs and program communications.
  • Assist metric reporting, data quality checks, and Power BI updates.

Job Description

Responsibilities

  • Customer Performance and Service Delivery Support - Help coordinate recurring CPAR activities, including tracking schedules, following up with program teams, and keeping records current. - Support the quarterly Program Quality Management Review (PQMR) cycle by compiling Program Health Stoplight and Monthly Service Delivery Pulse inputs, tracking submission status, and helping with communications to program managers. - Maintain customer feedback and recognition data. Corporate Performance and Metric Reporting - Assist with recurring metric and corporate OKR reporting, including submission tracking, deadline reminders, and stakeholder follow-up. - Review reported information for completeness, accuracy, and consistency, and flag discrepancies for correction. - Support existing Power BI reports and dashboards through routine updates, refresh monitoring, and data-quality checks. - Learn and assist with basic report and visualization development using established data models, including People and Program Performance Scorecarding and Corporate Service Operational Dashboards. Marketing and Communications Support - Maintain the Marcomm content calendar and track deadlines across social media, website, internal communications, and events. - Draft first-pass copy for LinkedIn posts, intranet announcements, employee spotlights, and event promotions, following Kentro's brand and style guidelines. - Proofread and format communications materials, and keep the brand asset library (logos, templates, photos, approved boilerplate) organized and current. - Compile website, social, email, and campaign metrics into recurring Marcomm performance reports, and help connect those metrics to the firm's broader reporting tools. - Support award submissions, industry recognition applications, and event logistics with research, drafting, and coordination. Process Improvement and Stakeholder Support - Respond to routine questions from stakeholders and data owners with practical, timely help. - Communicate reporting and content status, upcoming deadlines, and open items clearly. - Identify small improvements that make information more reliable, accessible, or useful.

Requirements

  • Education: Currently pursuing or recently completed a bachelor’s degree in business, analytics, communications, marketing, information systems, or a related field.
  • Experience: Curious about how a business runs, and willing to learn unfamiliar processes, tools, and data sources.
  • Able to work collaboratively with technical and non-technical colleagues in a remote setting.
  • Technical Skills: Comfortable working in Excel and willing to learn Power BI, SharePoint, and other Microsoft 365 tools; coursework or project exposure to any of these is a plus.
  • Strong writing skills and attention to detail, with the ability to proof your own work and follow a style guide.
  • Organized and dependable, with the ability to manage recurring deadlines and follow tasks through to completion.
  • Clearance Requirement: - US Citizen or Lawful Permanent Resident (Green Card) - Willing and able to obtain and maintain Public Trust Clearance or higher

Preferred

  • Preferred Qualifications: - Exposure to Power BI, Power Query, or basic data modeling through coursework or personal projects. - Experience creating content for a student organization, campus publication, nonprofit, or small business. - Familiarity with LinkedIn or other social platforms used in a professional context. - Interest in government contracting or public-sector technology.

Benefits

  • The Company We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let’s solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence. We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015), two CMMI ML 3 ratings (DEV and SVC) and CMMC Level 2 Certification. Industry Recognition Growth | Inc 5000’s Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C. Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner – Mid-Size Companies, Companies Owned by People of Color; Department of Labor’s HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award Benefits We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development. We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy. Commitment Equal Opportunity Employment & VEVRAA Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law. Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements. As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness. We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility. Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.
Kentro logo

Kentro

IT Concepts has transformed into Kentro - your center for innovation, excellence, and growth. Our new name reflects our commitment to being at the core of your needs, delivering solutions that empower your mission and drive success. While our look has evolved, our dedication to exceptional service and impactful results remains stronger than ever. Founded in 2003, Kentro lives its values of customer commitment, accountability, teamwork, continuous improvement, and integrity through every partnership and project. We foster a culture that embraces change, encourages curiosity, and drives continuous learning. Our teams apply a design thinking approach to problem-solving, challenging assumptions and navigating complexity to deliver solutions that are efficient, effective, and aligned to mission success.Capabilities: Data and AI Services, Infrastructure Modernization, Human Capital, Cybersecurity, Health

McLean, Virginia, USA
597 employees (26 in marketing)
www.kentro.us

Marketing Team

Marketing Team Size
26 (4% of company)
Median Tenure
2.6 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
6.9K
Traffic Source Mix
Search
30.3%
Direct
45.2%
Referral
10.4%
Social
12.4%
Paid
1.6%

Headcount Trend

Current headcount: ~597

News about Kentro

KENTRO PARTNERS WITH THE PFS TEAM ON THE VA INTEGRATED HEALTHCARE TRANSFORMATION 2.0 CONTRACT
Oct 16, 2025 • Eastern Progress
Kentro Group acquires 194-unit Denver apartment complex for $33.3M in first ownership change since 1975
Oct 8, 2025 • The Business Journals
Kentro Appoints Ashley Culbertson as Senior Director of Growth
Oct 8, 2025 • citybiz

Links

www.kentro.usLinkedInCrunchbase

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