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Equity Residential logo
1 day ago

Floating Assistant Community Manager - NY/NJ

Equity Residential

New York City, NY (On-site)Full time$30/hr – $33/hr

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Equity Residential logo

Floating Assistant Community Manager - NY/NJ

Equity Residential

New York City, NY (On-site)

$30/hr - $33/hrIn-houseFull-timeMid level
1 day ago
Equity Residential logo
Equity Residential

Floating Assistant Community Manager - NY/NJ

New York City, NY (On-site)

$30/hr – $33/hrMid LevelFull time

Posted 1 day ago

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Job Summary

Own and support multi-site property operations with a focus on leasing, team leadership, resident experience, and coordination with maintenance.

  • Oversee leasing and renewal processes across communities
  • Mentor onsite teams in sales, marketing, and customer service
  • Coordinate service requests with maintenance and ensure timely resolutions

Job Description

Responsibilities

  • Travel between assigned communities to provide coverage and operational support as needed, ensuring continuity in performance and resident experience
  • Drive the leasing and renewal process by building strong connections with prospects and residents, utilizing effective sales techniques, and maintaining in-depth knowledge of each community
  • Lead, mentor, and support onsite teams in sales, marketing, and customer service to foster a positive and high-performing environment
  • Manage financial transactions, including rent collections, payments, and audits, ensuring accuracy in resident files across multiple communities
  • Explain lease provisions, oversee move-in processes, and conduct new resident orientations to ensure a seamless experience
  • Respond promptly to resident inquiries, proactively address concerns, and follow up to ensure resolution and satisfaction
  • Partner closely with maintenance teams to coordinate service requests and ensure timely completion of resident needs
  • Adapt quickly to different team dynamics, property types, and market conditions while maintaining consistent execution of company standards
  • Monitor market and property trends to support occupancy goals and provide insights for future business needs

Requirements

  • Residential or commercial property management experience
  • Ability to travel & support our properties in the NJ, NY Metro and Westchester County locations.
  • Customer service and sales experience
  • High School diploma or equivalent
  • A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the team memberwill operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role.
  • Computer literacy and effective communication skills. Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
  • Knowledge of federal and state apartment housing laws
  • Availability to work a flexible schedule, including weekends
  • Office team members, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems.
  • Ability to use the computer effectively and read written communications. Ability to lift, push, pull or carry up to 15 pounds for the dissemination of documents, supplies, materials, etc. to various locations throughout the office/facility. May be required to climb stairs depending on the property structure.

Preferred

  • Residential Sales & Leasing experience

Benefits

  • We Offer: A competitive benefits package that supports your health, financial well-being, and work-life balance, including medical, dental, and vision coverage, a 401(k) with company match, paid vacation and company holidays, and exclusive team member housing discounts.
Equity Residential logo

Equity Residential

4.0 Glassdoor

Equity Residential (NYSE: EQR) is one of the nation’s largest publicly traded owners and operators of high-quality rental apartment properties and we were one of the first real estate firms included in the S&P 500.At Equity Residential, our Purpose is Creating Communities Where People Thrive. Inclusion, Sustainability, Social Responsibility, and Total Wellbeing are key drivers in our commitment to creating the best apartment communities for people to live, work, and play.Our portfolio of approximately 78,000 apartments in Southern California, San Francisco, Seattle, Denver, Austin/Dallas, Atlanta, Washington D.C, Boston, and New York is focused in urban and high-density suburban locations.Our employees -- about 2,600 strong -- are really good at what they do, work hard and enjoy the ride, appreciate the community at large and value the contributions of others. At Equity, we take pride in providing a culture where employees can be themselves, be heard, and thrive.For more information on Equity Residential, please visit our website at www.equityapartments.com.

Founded in 1967
Chicago, Illinois, USA
2.7K employees (233 in marketing)
www.equityapartments.com
78% recommend to a friend
85% CEO approval

Salaries

Posted range

$30/hr – $33/hr

Taken straight from the job posting.

See all Equity Residential salaries

Marketing Team

Marketing Team Size
220 (8% of company)
Median Career Experience
15.5 years
Median Tenure
12 years
Marketing Roles Posted (Last 30 Days)
1

People

Marketing Leadership

Kristin Hupfer
Kristin Hupfer
Senior Vice President, Marketing and Customer Experience
At the company for 31 years 6 months
Natalie Williams
Natalie Williams
Director, National Marketing
At the company for 7 years 5 months
Mariam Ibrahim
Mariam Ibrahim
Director of Marketing & Branding
At the company for 18 years 7 months
Matthew Ing
Matthew Ing
Senior Digital Marketing Manager
At the company for 12 years 3 months

Traffic Signals

Monthly Visitors
1.5M
Monthly Google Ads Budget
$24.1K
Traffic Source Mix
Search
37.7%
Direct
53.1%
Referral
7.8%
Social
0.3%
Paid
0.9%

Headcount Trend

Current headcount: ~2.7K

News about Equity Residential

Equity Residential: One Of America's Best Apartment REITs Is On Sale (NYSE:EQR)
Nov 20, 2025 • Seeking Alpha
How Equity Residential (EQR) stock compares with tech leaders - Portfolio Profit Report & Technical Entry and Exit Alerts
Nov 20, 2025 • newser.com
Identifying reversal signals in Equity Residential - Quarterly Profit Review & Low Drawdown Momentum Trade Ideas
Nov 16, 2025 • newser.com

Links

www.equityapartments.comLinkedInX (Twitter)Crunchbase

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