Responsibilities

• Create solutions that enhance the dining customer experience at every touchpoint
• Coach and inspire unit managers to hit profitability, sales, and engagement goals
• Serve as a centralized planning resource, overseeing content development and brand standards
• Lead and participate in client innovation updates, translating consumer insights into strategic recommendations
• Leverage industry market research to validate project direction and capitalize on emerging trends
• Collaborate closely with operational leadership to ensure quality, consistency, and brand alignment across the region
• Support the rollout of promotional materials, digital applications, and service innovations
• Partner with Operational Services to align on revenue goals, client satisfaction, and marketing/merchandising objectives

Requirements

• Associate's or Bachelor's degree, plus 3–4 years of experience in communications, marketing, operations, or a related field
• Willingness to travel within the region (and occasionally nationally) as business needs require
• Exceptional oral and written communication skills—you're a proactive, engaging communicator who builds strong relationships
• A sharp eye for merchandising and station presentation
• Strong writing skills, with the ability to shape and maintain brand voice across materials
• Proficiency in Canva and PowerPoint, with the ability to build clear, compelling presentations for operational partners
• Excellent project management skills and the ability to juggle multiple priorities while keeping stakeholders aligned and deadlines on track

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs