Responsibilities

• Own platform activation, planning, pacing, optimization, and reporting for select clients.
• Build subject matter expertise to help fill customer knowledge gaps and reduce support dependence.
• Communicate frequently and effectively with Platform Solutions team members regarding customer activities.
• Platform activation, planning, pacing/optimization, and reporting for select group of clients
• Ensure client KPIs are achieved or exceeded
• Participate in mitigating potential customer risks and escalations
• Participate in client platform onboarding and training

Requirements

• Prior experience in an agency or related software/applications
• 1-3 years of experience in a customer-facing role
• Paid social media planning & activation experience
• Proven ability to manage and execute multiple projects simultaneously
• Demonstrated ability to manage competing priorities and tackle issues with a sense of urgency while maintaining professionalism and accuracy
• Excellent attention to detail; proven planning and critical thinking skills

Benefits

• The Best of Both Worlds: Be part of the Innovid team while enjoying the full range of perks and benefits offered by Mediaocean.
• Work-Life Balance: Open Paid Time Off (PTO) , Flexible schedule , Company holidays , paid parental leave
• Total Rewards: Competitive salary , Full benefits package , Referral bonuses , Recognition awards , 401(k) with company match , Company HSA contribution up to $2,400
• Comprehensive Benefits: Medical/Dental/Vision/Pharmacy , Health Savings Account (HSA)/Flexible Spending Account (FSA) , Mental health support , Life & Disability insurance , Family planning & fertility benefits , Pet insurance , Legal & ID theft protection , Retirement planning , Medicare assistance , Employee Assistance Program (EAP)
• Wellness Focus: Eligible employees get up to 100% company paid annual subscriptions to Peloton, Maven Clinic, BetterUp Care, Walkingspree, Bikeshare (Divvy in Chicago/Citibike in New York), Wellness Seminars (physical, mental, financial, social) as well as opportunities to compete in companywide health challenges with prizes
• Award-Winning Company Culture: Professional development with a dedicated Talent Development team , Employee Resource Groups (ERGs) , Philanthropy & awareness programs , Mentorship programs, In-office and virtual events & celebrations , Various volunteer & donation opportunities, Innovative and collaborative work environment,
• Offices in major cities around the world, unlimited snacks, and a cross-company collaboration unlike anywhere else.
• The base pay range for this position is $65,000-80,000 per year. The determination of what a specific employee in this job classification is paid and titled depends on a number of factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location.
• This information is provided per New York City’s salary disclosure law.