Responsibilities

• Run daily operations across maintenance, leasing, and resident relations.
• Build and execute leasing, marketing, and retention strategies that drive occupancy and revenue.
• Partner with your Regional Manager to set property goals and the plans to reach them.
• Own the numbers: rent collection, delinquency, budgets, and all financial obligations.
• Manage vendor relationships, negotiate contracts, and hold service to a high standard.
• Lead and develop your maintenance team on turns, work orders, inspections, and capital projects.
• Walk your property regularly to keep maintenance, curb appeal, and safety standards sharp.
• Resolve resident concerns quickly, fairly, and professionally.
• Keep accurate records across leases, resident files, financials, and deposit accounting.
• Prepare monthly and annual performance reports, including financials and occupancy metrics.

Requirements

• Three to five years as a Community Manager or Assistant Community Manager, or successful completion of a management-focused Roundhouse development program.
• A real estate license, or the ability to obtain one within 120 days of employment if your state requires it.
• Proven supervisory and problem-solving skills.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Teams, and Outlook.
• Working knowledge of the laws and regulations that govern property management.
• A genuine customer-service mindset and real passion for the work.
• A strong desire to lead, both in your role and in your local community.
• Excellent communication and interpersonal skills.

Preferred

• A bachelor’s degree in business administration, real estate, or a related field.
• Experience with Yardi Voyager, RentCafe, Yieldstar, AIRM, LEO, Appwork, or similar CRM tools.

Benefits

• Medical coverage, including a zero-cost employee plan
• Dental and vision coverage
• Mental wellness program
• Gym membership stipend
• 401(k) with employer match
• Company-paid life insurance
• Short-term and long-term disability options
• Paid time off plus 9 company-paid holidays
• Paid maternity and parental leave
• Employee housing discount