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Human Services Management Corporation logo
2 days ago

Director Of Development and Marketing

Human Services Management Corporation

Concord, MA (Hybrid)Full time$110K/yr – $120K/yr

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Human Services Management Corporation logo

Director Of Development and Marketing

Human Services Management Corporation

Concord, MA (Hybrid)

$110K/yr - $120K/yrIn-houseFull-timeDirector/executive7+ years exp.
2 days ago
Human Services Management Corporation logo
Human Services Management Corporation

Director Of Development and Marketing

Concord, MA (Hybrid)

$110K/yr – $120K/yrDirector/Executive7+ years expFull time

Posted 2 days ago

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Job Summary

Own MMA’s development and integrated marketing efforts by shaping annual fundraising across major gifts, foundations, and events, while directing donor data, program storytelling, and marketing to build a diversified funding base.

  • Oversees donor relations, CRM data integrity, and reporting to leadership
  • Drives strategy for fundraising, marketing materials, and program partnerships

Job Description

Responsibilities

  • Design and execute an annual development plan encompassing individual giving, major gifts, corporate sponsorship, foundation and grant support, planned giving, and special events
  • Set annual fundraising goals in partnership with the CEO and CFO, and report regularly against key performance metrics
  • Cultivate, solicit, and steward a portfolio of major donors and prospects, including direct one-on-one engagement
  • Own donor, sponsor, and event data, including the organization's donor database (CRM), ensuring accurate gift processing, acknowledgment, and reporting, and setting consistent procedures across all MMA events for capturing attendee, sponsor, and donor information
  • Assess the current fundraising program and infrastructure within the first 90 days and recommend changes based on MMA's size and capacity, using peer benchmarks adjusted for scale
  • Report to the CEO and Board using verified data, and monitor revenue concentration to build a more diversified funding base
  • Identify and pursue new revenue opportunities, including foundation and government grant prospects, in coordination with program leadership
  • Develop and execute a marketing and communications strategy that builds public awareness of MMA's mission, programs, and impact
  • Oversee content and messaging across MMA's website, social media and press/media relations
  • Ensure consistent branding and voice across all donor-facing and public communications

Requirements

  • Bachelor's degree or equivalent professional experience; advanced degree a plus
  • Minimum 7 years of progressive nonprofit development and/or marketing experience, including at least 2 years in a supervisory role
  • Demonstrated track record of meeting or exceeding fundraising goals, including major gift cultivation and event-based fundraising
  • Experience managing donor CRM systems (e.g., Raiser's Edge, DonorPerfect, Bloomerang, or similar)
  • Demonstrated data discipline, including event ROI analysis, donor data management, and reporting results to executive leadership and boards
  • Experience developing marketing and sales-support materials for direct-response or consumer-facing campaigns (collateral, digital ad creative, landing pages, email sequences)
  • Experience tracking marketing results (inquiry sources, referrals, conversion) and reporting them to leadership
  • Excellent written and verbal communication skills, with the ability to craft compelling donor and public-facing messaging
  • Experience staffing board committees and working directly with volunteer leadership, including translating their input into sound plans while maintaining clear roles
  • Strong project management skills with the ability to manage multiple concurrent priorities and deadlines, particularly around signature events

Preferred

  • Experience in human services, disability services, or a related nonprofit sector
  • Familiarity with digital marketing tools and platforms (email marketing, social media management, website CMS)
  • Experience marketing consumer-facing health, senior care, youth, or family services programs, or other enrollment-based services
  • Grant writing experience
  • Existing relationships within the Greater Boston/MetroWest philanthropic and business community

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid vacation, sick, personal, and holiday time
  • Retirement plan
  • Employer-paid life insurance
  • Employer-paid short-term and long-term disability insurance
  • Free training and certification opportunities
  • Tuition reimbursement
Human Services Management Corporation logo

Human Services Management Corporation

Growing and right-sized human services agencies choose the shared business and management consulting services of Human Services Management Corporation so they can effectively manage their resources and succeed in the modern era of human services.Today, HSMC provides shared business and consulting services to both non-profit and proprietary Human Services Agencies. These services include accounting, payroll, third-party billing and collections; human resources; online and live Continuing Education; marketing; facility development; and quality assurance programs.

Founded in 1990
Milford, Massachusetts, USA
56 employees (5 in marketing)
www.hsmc.org

Salaries

Posted range

$110K/yr – $120K/yr

Taken straight from the job posting.

See all Human Services Management Corporation salaries

Marketing Team

Marketing Team Size
4 (7% of company)
Median Tenure
4.5 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
3.2K
Traffic Source Mix
Search
18.6%
Direct
63%
Referral
4.9%
Social
12.4%
Paid
1%

Headcount Trend

Current headcount: ~56

Links

www.hsmc.orgLinkedInCrunchbase

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