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Responsibilities

• Develops, expands, and implements the community engagement programs and initiatives for the Campus Police & Security Services college-wide.
• Promotes the College’s mission and a positive image of the institution to the community.
• Plans events that connect the community to their respective campuses.
• Strengthens internal engagement, morale, and camaraderie within the department.
• Updates internal constituents and community of Campus Police & Security Services initiatives.
• Manages and coordinates the department’s website, public messaging, and social media presence.
• Communicates to key contacts in government, education, and businesses within the College’s service area.
• Prepares written correspondence including “thank you” and congratulatory notes and newsletters to community contacts on behalf of the Chief of Police.
• Enhances public trust and transparency by fostering meaningful connections between the department and the communities the College serves.
• Facilitates relationships between community contacts and relevant College personnel.

Requirements

• Bachelor’s degree in public relations, communications, or related field
• Significant related experience may substitute for education.
• Minimum of three years of experience with developing, planning and executing community engagement events in the Northeast Ohio area.
• Demonstrated experience effectively communicating in a manner that aligns with business’ operations.
• Demonstrated experience in a role requiring varied problem-solving methods in a variety of situations.
• Understanding of and ability to leverage major social media platforms such as X, Facebook, Instagram, and YouTube.
• Possess excellent written, verbal, and interpersonal communication skills.
• Ability to develop and implement creative strategic community development relations plan.
• Possess strong organizational and time-management skills.
• Ability to work accurately with great attention to detail.

Preferred

• Experience with CRM specific software (e.g., constant contact)