Responsibilities

• Manage a base of SMB clients, having regular communication and being their point of contact in the business.
• Onboard new clients through our trial process, delivering strong relationship and performance KPIs.
• Work closely with the sales and technical teams to ensure clients' long term relationship.
• Set the strategic direction and optimizations for the clients PPC accounts. Implement the strategy with assistance from our technical team.
• Upsell and cross sell relevant products in which the client can benefit from, receiving commission as you do so.
• Engage clients via video calls, and compile reports and presentations to deliver service.
• Achieve quality assurance KPIs.
• Grow media spends where relevant to deliver longer term growth for the client.

Requirements

• Has a relevant University degree or 2+ years in the digital marketing field.
• A strong understanding of Google Ads and PPC campaign management.
• Is passionate about keeping up to date with the latest digital marketing trends and strategies.
• Demonstrates effective communication, professionalism and presentation skills.
• Shows entrepreneurial spirit and self-motivation, thriving in a startup culture that values creativity, agility, and out-of-the-box thinking.
• Great team player but also enjoys a bit of friendly competition.
• Strong business acumen and a good grip on financial ratios.

Preferred

• Comprehensive product delivery training
• Upskilling and development
• Learn from the best with product training provided by our Google-qualified service team, harnessing the latest technology and trends to drive success.
• Ongoing on-the-job support, empowering your continuous professional development.

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Health insurance
• Opportunity for advancement
• Training & development
• 15 Vacation Days, + 5 Paid Sick Days + 8 Federal Holidays
• Free Coffee/Snacks