12 days ago
Business Growth Account Manager
Sorenson Communications
Kansas City, MO (On-site)Full time$48K/yr – $60K/yr
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Business Growth Account Manager
Kansas City, MO (On-site)
$48K/yr – $60K/yrMid LevelFull time
Posted 12 days ago
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Job Summary
Own the full lifecycle of generating and qualifying leads for CaptionCall by engaging with Hearing Healthcare Providers, senior communities, and veterans hospitals, coordinating patient referrals, and representing CaptionCall at events while maintaining compliance and logging activities.
Job Description
Responsibilities
- Generate leads that are installed by demonstrating the CaptionCall by Sorenson service directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators and Veteran Hospitals when directed by their Outreach Manager.
- When assigned, work with Hearing Care Professionals on the patient referral process
- Represent CaptionCall at various events as assigned
- Adhere to strict compliance policies set by the company
- Utilize company CRM to log daily activities
- The Business Growth Account Manager has access to highly confidential, sensitive information relating to the employees of Sorenson. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
- Other duties as assigned
Requirements
- Minimum: High School Diploma or GED
- Provide excellent customer service
- Ability to meet or exceed Business Growth Account Manager expectations and maintain established goals set forth by department management
- Ability to work evenings and weekends as needed
- Ability to drive and travel via air as needed
- Ability to tailor to unique needs of individual healthcare professionals
- Must be able to comfortably and clearly present to large and small groups.
- Must be able to adapt to various sales situations and environments
- Must be reliable, organized and punctual
- Must be able to work independently
Preferred
- Familiarity with assistive devices for those with hearing loss is a plus
Sorenson Communications
3.3 Glassdoor
Sorenson is a global language services providers, combining assistive technology with human-centric accessibility solutions. We strive to increase understanding, unlock opportunities, and help organizations build a culture of belonging through innovative communication solutions for individuals and business: call captioning and Video Relay Services (VRS), on-site and Video Remote Interpreting in signed and spoken languages, real-time captioning, on-demand multilingual speech translation and transcription.With more than 20 years of experience providing communication accessibility services, our company impact extends beyond the connections we support. Under Sorenson’s Impact and ESG Vision and Action Plan, we’re supporting employment opportunities for Deaf and hard-of-hearing people, driving economic growth for underserved communities, and promoting an inclusive workplace for our own employees.
Founded in 2003
Salt Lake City, Utah, USA
3.2K employees (751 in marketing)
56% recommend to a friend
53% CEO approval
Traffic Signals
Monthly Visitors
49K
Monthly Google Ads Budget
$8.8K
Traffic Source Mix
Search
44.2%
Direct
46.9%
Referral
5.3%
Social
2.9%
Paid
0.6%
Headcount Trend
Current headcount: ~3.2K
Marketing Team
Marketing Team Size
742 (23% of company)
Marketing Roles Posted (Last 30 Days)
1