3 hrs ago
Multi-Site Community Manager
Osprey Management
Pacific, MO (On-site)Full time
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Multi-Site Community Manager
Pacific, MO (On-site)
Salary Not AvailableMid Level2+ years expFull time
Posted 3 hrs ago
Job Summary
Own and optimize multi-site operations for mobile home communities, driving rent collection, vendor management, compliance, sales, and customer service across assigned properties.
- Oversee collections, delinquencies, and financial reporting
- Lead onsite teams and training to ensure occupancy goals and service standards
Job Description
Responsibilities
- Oversee rent collection, fees, and payments at all assigned properties using Rent Manager or similar property management software.
- Prepare and review bank deposits, reconcile resident accounts, and generate community-specific financial reports.
- Monitor resident delinquencies across sites, communicate outstanding balances, and implement collection procedures.
- Review and approve invoices from vendors and contractors; ensure proper coding and timely reconciliation for each property.
- Enforce lease agreements consistently across communities and manage the eviction process in compliance with legal requirements.
- Process resident move-outs and ensure proper documentation and reconciliation of security deposits.
- Serve as the primary contact for resident questions, concerns, and service requests across multiple communities.
- Promote a positive and consistent living environment by enforcing community rules and ensuring a high level of customer service.
- Support and participate in local community engagement efforts that build goodwill and enhance the reputation of each location.
- Oversee the maintenance and appearance of multiple communities, ensuring timely completion of repairs and upkeep of common areas.
Requirements
- Willingness to work respectfully with people of diverse backgrounds
- 2-3 years of managerial experience of a mobile home community
- Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications
- Must be highly motivated, be able to work independently, solve problems involving: residents, personnel, finances, equipment/ maintenance issues, emergency situations, etc.
- Strong sales and negotiation skills, with a track record of meeting or exceeding sales goals.
- Excellent communication and customer service skills to engage with prospective buyers and residents effectively.
- Knowledge of Fair Housing laws, state regulations, and best practices related to property management and home sales.
- Possess strong written and oral communication skills.
- Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.
- Must be able to work a minimum of 40 hours per week with additional hours as required for proper management of asset
Benefits
- Medical benefit stipend of $525 per month
- Dental Insurance
- Vision Insurance
- Life, Hospital & Critical Illness Insurance benefits available
- Pet Insurance
- Holiday Pay
- Paid Time Off (PTO)
- Work/Home Life Balance
- Opportunities for Career Advancement
- 401(k) Plan
Osprey Management
Osprey Management is a family-owned and operated property management company that specializes in self-storage facilities and mobile home communities. We currently manage over 65 storage facilities and over 40 mobile home communities/RV Parks throughout the United States and have approximately 26,000 units/lots combined. Osprey Management provides expert property management services and solutions across the United States with the portfolio. As a leader in the field, we have a tremendous amount of knowledge blending property management and service provision to simplify everyday life. You will find that Osprey Management is one of the most advanced management companies in this field and our services are constantly improving to meet the changing demands of the market.
Marketing Team
Marketing Team Size
3 (13% of company)
Median Tenure
2.8 years
Marketing Roles Posted (Last 30 Days)
1
Traffic Signals
Monthly Visitors
1K
Traffic Source Mix
Search
27.1%
Direct
53.9%
Referral
5%
Social
13%
Paid
1%
Headcount Trend
Current headcount: ~23