3 weeks ago
Media Insights Associate
Muck Rack
USA (Remote)Full time$70K/yr – $80K/yr
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Media Insights Associate
USA (Remote)
$70K/yr – $80K/yrIntern/New Grad2+ years expFull time
Posted 3 weeks ago
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Job Summary
Own the measurement and insights delivery for client communications programs, turning media data into actionable recommendations across industries; lead AI-assisted research with strong quality controls to accelerate delivery while maintaining accuracy.
- Growth Infrastructure: Define and apply standardized measurement frameworks and reporting across multiple client projects.
- AI-Driven Research: Leverage tools like ChatGPT, Claude, and Gemini to accelerate data collection and insight generation with rigorous validation.
- Client Story & Advisory: Translate findings into clear, senior-consultant-ready recommendations and support strategic decision making.
Job Description
- Responsibilities: Support the delivery of communications measurement and insight projects across a variety of industries and client accounts
- Responsibilities: Assist with project setup, data collection, quality assurance, and report preparation throughout the project lifecycle
- Responsibilities: Analyze media coverage and communications data to identify trends, key findings, and actionable insights
- Responsibilities: Help prepare client presentations, reports, and supporting materials under the guidance of senior consultants
- Responsibilities: Coordinate project deliverables and ensure work is completed accurately and on schedule
- Responsibilities: Support onboarding activities for new client projects by helping document project requirements and delivery plans
- Responsibilities: Interpret communications and media data to help identify meaningful patterns and trends
- Responsibilities: Contribute to written reports that translate data into clear, easy-to-understand insights
- Responsibilities: Learn industry-standard communications measurement frameworks and apply them consistently across client work
- Responsibilities: Support senior team members in developing strategic recommendations based on communications performance
- Requirements: Use AI tools such as ChatGPT, Claude, Gemini, or similar technologies to support research, summarize information, and improve analytical workflows
- Requirements: Review AI-generated content for accuracy and completeness before incorporating it into client deliverables
- Requirements: Apply critical thinking and human judgment when interpreting AI-assisted outputs
- Requirements: Stay informed about emerging AI capabilities and participate in team discussions about responsible AI use
- Requirements: Follow established quality standards and project processes to ensure accurate, consistent client deliverables
- Requirements: Maintain organized project documentation using CRM and file management systems
- Requirements: Collaborate with colleagues across Insight & Consultancy, Commercial, Customer Success, and Production teams to support successful project delivery
- Requirements: Communicate project updates and raise questions or risks promptly when support is needed
- Requirements: Participate in training to build expertise in communications measurement, consulting, and media intelligence
- Requirements: Contribute ideas for improving internal processes and team workflows
- Nice_to_have: Experience with media monitoring or communications measurement platforms such as Muck Rack, Brandwatch, Cision, or similar tools
- Nice_to_have: Coursework or experience in communications, journalism, public relations, marketing, research, or data analytics
- Nice_to_have: Experience working in a SaaS company, communications agency, or consulting environment
- Nice_to_have: Familiarity with communications measurement frameworks such as the Barcelona Principles or AMEC Integrated Evaluation Framework
- Nice_to_have: Interest in media intelligence, reputation measurement, or communications analytics
- Nice_to_have: Are naturally curious and enjoy solving problems using data
- Nice_to_have: Communicate clearly and collaborate effectively with teammates from different disciplines
- Nice_to_have: Take ownership of their work while remaining eager to learn and grow
- Nice_to_have: Welcome feedback and continuously seek opportunities to improve
- Nice_to_have: Stay curious about emerging technologies and new ways of working
- Benefits: Fully distributed team with a permanent remote setup
- Benefits: Home office stipend, phone and internet reimbursement, coworking membership
- Benefits: Virtual and in-person team bonding (lunches, events, competitions)
- Benefits: Competitive geo-neutral pay in the U.S.
- Benefits: Annual reviews to ensure equity and market alignment
- Benefits: Standardized bonus or commission structure
- Benefits: 401(k) with employer contributions
- Benefits: Equity opportunities
- Benefits: Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
- Benefits: 100% premium coverage for individuals on high-deductible plans
- Benefits: 24/7 Virtual Care and Employee Assistance Program
- Benefits: Employer-funded HSA contributions and other pre-tax benefits
- Benefits: Quarterly wellness stipend and free Headspace subscription
- Benefits: 4+ weeks of PTO, plus paid sick and mental health days
- Benefits: 13 paid holidays with the option to swap for personal days
- Benefits: Up to 16 weeks of fully paid parental leave
- Benefits: Transparent pathways for internal mobility and promotion
- Benefits: Bi-annual performance reviews, team workshops, and leadership training
- Benefits: Unlimited access to Coursera and O’Reilly
- Benefits: 2 additional PTO days annually for learning and development
Muck Rack
Muck Rack is the leading provider of AI-powered PR software built for how brands and agencies work. The only platform powered by intuitive, AI technology and the most accurate, comprehensive data provided by journalists themselves, Muck Rack combines media database, monitoring and reporting for seamless team collaboration, pitching and measurement. Purpose-built for communications and public relations, Muck Rack helps nearly 6,000 companies worldwide analyze and report on the impact of their media relations. Thousands of journalists use Muck Rack’s free tools to showcase their portfolios, analyze news about any topic and measure the impact of their stories.
Traffic Signals
Monthly Visitors
2.3M
Monthly Google Ads Budget
$65.7K
Traffic Source Mix
Search
45%
Direct
48.4%
Referral
4.3%
Social
1.9%
Paid
0.3%
Headcount Trend
Current headcount: ~395
Marketing Team
Marketing Team Size
57 (15% of company)
Marketing Roles Posted (Last 30 Days)
1
Funding
Total Funding
$180M
Last Raise
$180M
Series A, 4 years ago
Funding History
- Sep 2022Series A • $180M