Own and optimize a dealer-facing program, aligning campaign strategy with revenue, retention, and engagement goals while supervising enrollment, activation, and ongoing performance across a distributed dealer base.

Lead consultative program management and strategic dealer conversations to drive adoption and campaign deployment.
Translate performance insights into actionable guidance for targeting, segmentation, and engagement across dealers.
Maintain accurate CRM records, ensure brand-aligned communications, and enforce quality control on materials and dealer selections.

Job Description

Responsibilities

Build and maintain strong, consultative relationships with assigned dealer base, positioning as a trusted Consultant through in-depth program expertise and business acumen
Proactively identify opportunities to drive enrollment, adoption, and campaign deployment based on dealer needs and performance goals.
Ability to meet / exceed assigned daily, monthly, yearly goals.
Lead strategic conversations with dealers to align program capabilities with revenue, retention, and customer engagement objectives.
Drive dealer participation in program offerings by educating, influencing, and guiding decision-making around campaign strategy and deployment.
Ensure timely activation and execution of campaigns, maintaining momentum from enrollment through ongoing engagement
Develop and maintain customized marketing plans for each dealer, focused on maximizing performance, minimizing risk and achieving measurable outcomes.
Analyze performance trends, reporting, and market dynamics to provide actionable recommendations and optimization strategies.
Continuously refine dealer strategy through ongoing communication reviews and performance discussions.
Translate reporting insights into clear, actionable guidance for dealers to improve targeting, segmentation and engagement

Requirements

Bachelor’s degree (BA or BS) in Marketing/Communications and 1-3 years of experience in sales, marketing, and customer service.
Must be able to write reports and business correspondence and can effectively present the information to management or customers.
Ability to perform effectively within a team environment is a must.
Ability to work well under pressure, meet deadlines and handle multiple projects is essential.
Must be able to work with all levels and backgrounds in a diverse workforce.
Proficiency in Microsoft Office specifically including Word, Excel, and Outlook.
Desired skills include experience with sales, direct marketing, and creating/implementing marketing plans.

Benefits

Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

Concentrix

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Founded in 1983

Newark, California, USA

192K employees (3,315 in marketing)

www.concentrix.com