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6 days ago

Legal Customer Testimonial Manager

LexisNexis Legal & Professional

USA (Unknown)Full time$82K/yr – $173K/yr

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Legal Customer Testimonial Manager

LexisNexis Legal & Professional

USA (Unknown)

$82K/yr - $173K/yrIn-houseFull-timeSenior level10+ years exp.
6 days ago
LexisNexis Legal & Professional

Legal Customer Testimonial Manager

USA (Unknown)

$82K/yr – $173K/yrSenior Level10+ years expFull time

Posted 6 days ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Description

Responsibilities

  • Building & Managing Pipelines : Develop repeatable processes for identifying, securing, and producing high-quality customer case studies, testimonials, and white papers.
  • Capturing the Voice of the Customer : Conduct interviews with legal professionals, distilling their experiences into clear, engaging, and authoritative narratives.
  • Collaborating Across Segments : Partner with law firm, government, and corporate legal leaders at LexisNexis to ensure diverse representation of customer successes.
  • Fueling Sales & Marketing : Deliver assets that serve as cornerstone proof points for demand generation, sales enablement, events, and executive communications.
  • Setting the Standard for Excellence : Establish editorial guidelines and ensure consistent quality, tone, and messaging across all testimonial materials.
  • Driving Visibility : Work with PR, events, and digital marketing teams to amplify customer voices across multiple channels.

Requirements

  • Have a JD or impressive experience working in the legal tech space. You understand the language of attorneys, corporate counsel, and government leaders. Preferred 10+ years working in legal tech.
  • Have Exceptional writing and editing ability with a knack for turning complex legal/technical outcomes into compelling, human-centered stories.
  • Be confident in building relationships and interviewing senior legal professionals. Skilled at influencing stakeholders to champion customer storytelling.
  • Have experience creating case studies, white papers, or testimonial-driven content that has demonstrable impact on sales or brand perception.
  • Be adept at cross-functional partnership, able to balance creativity with business needs in a fast-paced environment.

Benefits

  • We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

LexisNexis Legal & Professional

LexisNexis Legal & Professional Inc. is a computer software company based out of 230 PARK AVE, New York, New York, United States.

New York, New York, USA
13 employees (1 in marketing)

Headcount Trend

Current headcount: ~13

Marketing Team

Marketing Team Size
1 (8% of company)
Marketing Roles Posted (Last 30 Days)
1