6 weeks ago
Operations Manager
Metropolis
Newark, NJ (Unknown)Full time
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Operations Manager
Newark, NJ (Unknown)
Salary Not AvailableMid LevelFull time
Posted 6 weeks ago
Job Summary
Lead location operations and a diverse team to deliver exceptional client experience while managing budgets, procurement, safety, and compliance, with a focus on operational efficiency and profitability.
- Direct team development and staffing to ensure service excellence.
- Oversee budgeting, vendor needs, and facility operations to optimize profitability.
- Ensure safety, compliance, and process improvements across the site.
Job Description
Responsibilities
- Deliver on our Promise by ensuring every moment matters for our clients by resolving client requests and concerns efficiently and communicating proactively with clients on how to improve our operations.
- Hire, develop, train, and supervise a diverse team of Promise-driven employees. Identify proper staffing levels to complete duties, deliver a superior customer experience, and perform daily job functions.
- Ensure that proper parking, security, and cash control procedures are followed.
- Maximize profitability through revenue development, facility marketing, cash control procedures, expense reviews, and managing the operation's budget.
- Identify all procurement and vendor service needs of the location.
- Perform general accounting duties such as accounts payable, payroll, and petty cash.
- Monitor facility maintenance for cleanliness standards.
- Monitor and review all damage claims. Recommend and implement plans or programs to improve the safety of operations to prevent the occurrence or reoccurrence of similar claims.
- Implement all policies and procedures to ensure compliance with all OSHA laws.
Requirements
- Demonstrates ability to lead, manage and motivate a diverse group of team members.
- Passionate about going above and beyond to deliver the best possible customer experience and client satisfaction by finding unique ways to solve problems.
- Prior experience developing budgets and P&L (Profit and Loss) review a plus.
- Ability to react and problem-solve quickly.
- Experience using various computer applications/systems (e.g., Microsoft Office Suite). Ability to learn internal computer programs.
- License Requirement: Must possess a valid state-issued driver’s license with a current address and acceptable driving record.
Benefits
- Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
Metropolis
Metropolis Co. d.o.o.Integrated Marketing Communication Company
118 employees (12 in marketing)
Marketing Team
Marketing Team Size
8 (7% of company)
Median Career Experience
11 years
Median Tenure
8.8 years
Marketing Roles Posted (Last 30 Days)
2
Headcount Trend
Current headcount: ~118