Responsibilities

• Lead the design, implementation, and optimization of integrations across marketing platforms including CDP, CRM, PAM, DAM, email, SMS, and customer engagement systems.
• Provide ongoing operational support, administration, and enhancement for PAM and DAM platforms, ensuring platform reliability, scalability, and alignment with business objectives.
• Collaborate with Marketing, Ecommerce, Analytics, and Data Engineering teams to translate business requirements into scalable technical solutions.
• Architect, support, and maintain API-driven integrations using RESTful services, webhooks, event-based architectures, and middleware solutions across PAM, DAM, and customer engagement platforms.
• Support ingestion, transformation, publishing, archival, and distribution workflows for digital assets.
• Build and maintain automated asset synchronization between DAM/PAM and downstream systems (CMS, ecommerce, email, CDP, PIM, creative tools).
• Monitor platform performance, storage utilization, API health, ingestion failures, and synchronization jobs.
• Optimize asset discoverability, metadata enrichment, and search functionality.
• Build and support real-time and batch data pipelines that synchronize customer profiles, transactional events, consent data, and catalog information across enterprise systems.
• Implement and maintain data mapping, transformation logic, schema validation, and identity resolution processes.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field.
• 8–10+ years of experience integrating and supporting enterprise applications and marketing technology platforms.
• Strong experience designing and managing API-based integrations including REST APIs, webhooks, and event-driven architectures.
• 5+ years of experience with SQL
• Experience building and maintaining data pipelines and integrations for omnichannel marketing platforms.
• Experience supporting and integrating enterprise PAM and DAM platforms along with marketing technologies such as Salesforce Marketing Cloud, Adobe Experience Platform, Braze, Iterable, Twilio, Segment, or similar technologies.
• Understanding of email and SMS deliverability, customer consent management, and marketing compliance requirements.
• Experience with CI/CD pipelines, Git version control, automation frameworks, and infrastructure/configuration-as-code practices.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and stakeholder management skills with the ability to collaborate across technical and business teams.

Preferred

• Experience working in retail, ecommerce, or multi-brand environments preferred.
• Prior experience leading projects, coordinating vendors, or mentoring engineering teams is highly preferred.

Benefits

• This role is eligible for healthcare including medical, dental and vision, retirement savings (401k with a company match), income protection programs such as life, accident and disability insurance, paid time off for sick leave, vacation, bereavement, jury duty, and holidays, wellbeing program, commuter, adoption assistance, education assistance, legal services, and employee merchandise discounts. For more detailed information go to mytbtotalrewards.com.
• Work-Life Balance We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as: Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development; Summer Fridays | from Memorial Day to Labor Day so you can enjoy a head-start to the weekend; Holiday Early Departure | close out early the business day before a company observed holiday