7 days ago
Technical Product Marketing- Principal (AI/ML)
Guidewire Software
USA (Remote)Full time$150K/yr – $269K/yr
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Technical Product Marketing- Principal (AI/ML)
USA (Remote)
$150K/yr – $269K/yrSenior LevelFull time
Posted 7 days ago
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Job Summary
Own the company-wide AI narrative and turn architecture, data governance, and agentic capabilities into coherent, revenue‑driven stories for executives, product teams, and customers across P&C offerings.
- Develop and harmonize audience‑specific narratives for CDOs, CIOs, and business leaders
- Create credible assets and enable sales with battlecards, decks, and technical briefs
Job Description
Responsibilities
- Define and continuously refine the Guidewire AI story and connect this narrative to key offerings so the field, customers, and partners hear one coherent AI story across products and releases.
- Lead audience specific narratives such as:
- CDOs (Data & Governance): Explain Guidewire's P&C data gravity advantage and articulate a clear story on model governance, explainability (XAI), hallucination mitigation, and evaluation
- CIOs (Orchestration & Scale): Position the Agentic Framework/orchestration layer as the governed method for deploying agents, translating architecture (multi-tenant, data residency, isolation, latency, RBAC, observability) into reliability, security, and performance value.
- Business Leaders (Claims / Underwriting / Actuarial): Tie AI capabilities to business KPIs (loss/expense ratios, quote turnaround, FNOL handling time, leakage reduction, NPS) to demonstrate how embedded AI delivers faster, better decisions.
- Developers & Solution Architects: Define the developer value proposition for the Agentic Framework and tools (APIs, SDKs, Agent Studio) with narratives focused on ease, safety, and speed
- Partner with Product Management and Engineering to turn roadmap and architecture into value‑based narratives, first‑call decks, sales plays, and enablement for customer‑facing teams.
- Lead Competitive Positioning: Perform technical teardowns of competitive solutions (horizontal copilots, generic LLM wrappers, and point solutions), contrasting them with Guidewire’s embedded, domain-specific, insurance-grade approach, and maintain sharp competitive positioning and enablement (battlecards, objection-handling guides, POV slides) to help sales and CS teams win AI-influenced deals.
- Turn concepts like RAG (retrieval‑augmented generation), tool/agent orchestration, evaluation & testing, knowledge graphs, and policy‑aware routing into accessible, outcome‑oriented stories for technical and executive audiences.
- Create high‑credibility assets such as whitepapers, technical briefs, reference architectures, FAQs, social content, and executive decks, explaining how our AI works and why it’s designed that way; support analysts, media, and events with clear narratives and visuals.
Requirements
- AI / Agentic Technical Depth
- 5+ years working directly with AI/ML products or platforms (e.g., LLMs, RAG pipelines, vector stores, agent frameworks, or MLOps/LLMOps tooling).
- Deep understanding of the progression from predictive analytics → generative AI → agentic AI and multi‑agent systems.
- Clear, opinionated view on when to use autonomous agents vs. supervised assistants vs. deterministic automation, including appropriate HITL patterns in regulated environments.
- Technical & Architectural Fluency
- Comfort explaining concepts such as but not limited to data residency, tenant isolation, observability, inference latency, RBAC, and zero‑trust architectures in business language.
- Ability to read and discuss reference architectures and sequence diagrams with engineering, then distill them into simple, visual narratives for executives.
- Executive‑Ready Communication
- Proven ability to present to and influence C‑level audiences (CIO, CDO, CTO, business executives), synthesizing technical detail into sharp, defensible points of view.
- Strong writing skills across formats: from a one‑page “why now” brief, to a deep‑dive whitepaper, to a launch keynote deck.
Preferred
- Hands-on experience with cloud platforms, MLOps / LLMOps, or data platforms (e.g., designing workflows with RAG, vector stores, or orchestration frameworks).
- Hands-on experience partnering with engineering or data science to market/sell AI‑powered capabilities (e.g., retrieval architectures, prompts/guardrails, evaluation frameworks, safety/monitoring pipelines) into production.
- Experience launching or supporting AI‑driven features or products in regulated industries (financial services, insurance, healthcare, public sector).
- Ideal candidate has an undergraduate degree in Computer Science, Computer Engineering, &/or Data Science, and hands on development experience in the past
Benefits
- health, dental, and vision insurance
- paid time off
- a company sponsored retirement plan
- annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance
Guidewire Software
4.2 Glassdoor
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 43 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers.We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry’s largest R&D team and SI partner ecosystem. Our marketplace represents the largest partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation.For more information, please visit https://www.guidewire.com/.
Founded in 2001
San Mateo, California, USA
4K employees (378 in marketing)
83% recommend to a friend
89% CEO approval
Traffic Signals
Monthly Visitors
146.5K
Monthly Google Ads Budget
$19.7K
Traffic Source Mix
Search
46.9%
Direct
42.5%
Referral
6.9%
Social
2.6%
Paid
1%
Headcount Trend
Current headcount: ~4K
Marketing Team
Marketing Team Size
113 (3% of company)
Median Career Experience
16.5 years
Median Tenure
5.3 years
Marketing Roles Posted (Last 30 Days)
3
People
Marketing Leadership
Rebecca Selby
VP, Corporate Marketing
At the company for 4 years 6 months
Jeff Shelton
Director Marketing Operation
At the company for 15 years 2 months
Pat Ryan
Principal / Director, Product Marketing
At the company for 1 year 6 months
Inah Abary-Marcelo
Director, Marketing Programs
At the company for 7 years 5 months
Funding
Total Funding
$624.8M
Last Raise
$600M
Post IPO Debt, 1 years ago
Funding History
- Oct 2024Post IPO Debt • $600M
- Mar 2008Series C • $750K
- Sep 2007Series C • $24M