2 weeks ago
Demand Operations Manager Boulder, Colorado or New York City, New York
OnScroll (acquired by sovrn)
New York City, NY (Hybrid)Full time$90K/yr – $150K/yr
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Demand Operations Manager Boulder, Colorado or New York City, New York
New York City, NY (Hybrid)
$90K/yr – $150K/yrSenior Level5+ years expFull time
Posted 2 weeks ago
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Job Summary
Own and drive end-to-end management of demand partnerships, from onboarding DSP integrations and deal lifecycle to performance optimization and cross-functional collaboration with Sales, Product, and Engineering.
- Lead onboarding, integration testing, and partner enablement
- Translate buyer needs into scalable deal strategies and standard packages
Job Description
Responsibilities
- Serve as the primary technical point of contact for DSPs, providing support for integrations, troubleshooting, optimization, and ongoing account management.
- Own the technical onboarding process for new demand partners, including integration testing, launch, and documentation.
- Build and maintain strong relationships with DSPs and other strategic demand partners.
- Monitor and analyze partner performance, identifying trends and optimization opportunities to improve spend, revenue, and efficiency.
- Aggregate and analyze data from internal reporting tools to identify business trends and support strategic decision-making.
- Own the end-to-end lifecycle of programmatic deals, manage deal configurations, and monitor deal pacing
- Partner with Sales to translate buyer requirements into scalable deal strategies and maintain a library of standardized deal packages across formats and audiences.
- Collaborate closely with Product and Engineering to improve SSP capabilities, auction mechanics, and operational processes.
- Develop technical documentation, training materials, and best practices for both internal teams and external partners.
Requirements
- 5+ years of experience in a technical account management role, preferably at an SSP or Curation business.
- Strong understanding of programmatic advertising, SSPs, DSPs, and related technologies.
- Strong technical background with a deep understanding of DSP integrations and exchange platforms.
- Excellent customer relationship management skills, with a proven track record of championing customer needs and driving customer satisfaction.
- Ability to read, organize, and analyze large data sets to identify trends and develop actionable recommendations.
- Demonstrates fluency in AI tools to improve productivity, analyze data, automate workflows, solve problems, and drive operational efficiencies.
- Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
- Strong problem-solving skills and the ability to troubleshoot technical issues effectively.
- Internet savvy and strong proficiency in office productivity tools (Gmail, Google Apps, Confluence/JIRA, Salesforce CRM)
- High proficiency in Microsoft Excel, Google Sheets (Vlookups, Formulas, pivot tables, etc)
Benefits
- medical, dental, and vision insurance; paid holidays; flexible paid time off; paid medical leave; paid parental leave; short- and long-term disability coverage; life insurance; 401(k) plan participation with company match; commuter benefits; and other wellness and employee support programs.
OnScroll (acquired by sovrn)
OnScroll was acquired by Sovrn in 2016.Sovrn owns and operates a proprietary ad technology stack with direct connections to every major buyer in the world. Sovrn gives content creators tools to make money; access to distribution and scale to grow their audience; and a massive data commons for extraordinary insights. Sovrn is headquartered in Boulder, Colorado, with offices in Denver, New York and London.For more information on Sovrn, check out: www.sovrn.com
Traffic Signals
Monthly Visitors
97.6K
Traffic Source Mix
Search
26.4%
Direct
50.5%
Referral
8.6%
Social
4.9%
Paid
2.8%
Headcount Trend
Current headcount: ~1
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