Drive nonprofit content strategy and fundraising communications for Crisis Text Line, owning multi-channel storytelling and donor engagement.

• Support creation and implementation of a comprehensive content strategy aligned with organizational goals.
• Craft persuasive narratives that drive growth across donors, volunteers, and texters.
• Oversee and develop email marketing donor strategy that drives fundraising and retention.
• Collaborate with marketing, philanthropy, policy, and research to align content with objectives.
• Integrate optimized content for search engines and user engagement.
• Monitor content performance and adjust strategies based on data insights.
• Ensure all content aligns with the organization’s voice, tone, brand, and values.
• Write engaging content for campaigns, blogs, articles, videos, social media posts, newsletters, and assets.
• Coordinate cross-functional content planning to support campaigns and organizational goals.
• Support remote collaboration with a stable high-speed internet connection to enable tasks and meetings.

• 3-5 years of professional content management including SEO, email marketing and copywriting experience
• Exceptional storytelling ability that converts to action
• Ability to write for multiple platforms and adjust tone for donors, staff, partners, volunteers
• A deep understanding of email marketing best practices with data-driven optimization
• Proven ability to manage multiple projects and deadlines in a fast-paced environment
• Applied analytics to refine and improve content
• Strong editing and proofreading skills
• Excellent communication for cross-functional collaboration
• Strong organizational and project management skills
• Reliable high-speed internet for remote collaboration

• Experience with nonprofit content campaigns that drive engagement or fundraising
• Experience with email platforms and content management systems
• Experience using project management tools like Asana, Trello, or Monday.com

• Comprehensive medical, dental, and vision options
• Employer-funded HSA contributions
• Generous PTO, sick time, and 19 paid holidays with a winter break
• 12 weeks of fully paid parental leave after 26 weeks of service
• Monthly internet and mental health stipends
• Annual Wellness Stipend and home office stipend
• 403(b) retirement plan with employer contribution
• Sabbatical after 3 years of service
• Benefits are for U.S.-based employees