Responsibilities

• Support the execution of digital campaigns through email, on-site promotions, and retail media.
• Work with the cross-functional team to create and/or enhance operational documentation.
• Implement, QA, and troubleshoot ad campaigns using 3rd party ad platforms.
• Test creative and landing pages to ensure proper functionality.

Requirements

• Strong ability to manage multiple projects and deadlines in a fast-paced environment.
• Excellent organizational and time management skills with strong attention to detail.
• Strong written and verbal communication skills.
• Self-directed with the ability to work independently while proactively learning new technologies and processes.
• Familiarity with email marketing best practices, including audience segmentation, campaign QA, personalization, and deliverability concepts.
• Experience working within Email Service Providers (ESPs) and/or marketing automation platforms such as Marigold/Cheetah, Knak, Appcues, MailGun, MailJet or similar platforms.
• Basic understanding of marketing analytics, campaign measurement, and performance reporting.
• Strong problem-solving mindset with a passion for process improvement and operational efficiency.

Preferred

• 2–4 years of experience in digital marketing, email marketing, or marketing operations preferred.
• Experience building, testing, and deploying email campaigns is a plus.
• Working knowledge of HTML/CSS for email editing and troubleshooting preferred.
• Familiarity with CRM systems, customer data, and lifecycle marketing concepts a plus.
• Understanding of digital marketing KPIs including open rate, click-through rate (CTR), conversion rate, CPA, and engagement metrics preferred.

Benefits

• Fully remote work environment
• Unlimited PTO, closing every Friday at 2pm (all year round) and a paid week off between Christmas and New Year's.
• Health Benefits: Medical, Dental, Vision, Disability, Life, Safe Harbor 401K plan with a 3% contribution from ebbo, 100% vested to you right away.
• Annual bonus and merit increases
• DEI Program and Wellness Program with great prizes.
• Every team receives an annual budget for training opportunities.
• Tons of opportunity for mentorship and growth (career trajectories for employees).